Balanced Scorecard Professional Certification Boot Camp

Eddy Abou Chakra
Managing Partner
Vanguards Consulting

Eddy is the founder and Managing Partner at VANGUARDS Consulting.

He has over 20 years of strategy and business transformation experience acquired through various engagements in Middle East,and Europe. His key focus is on strategy formulation, strategy execution, performance management, organization transformation,business process improvement, information systems, marketing, and business development. Eddy has advised governments,financial institutions, telecom operators, construction and real estate companies. He has led major strategy and transformationengagements with key focus on value proposition enhancement, governance, technology, product development, service delivery, business models, duediligence, and HR. Eddy has extensive experience in leading focused strategy engagements as well as large transformation projects.

Eddy held various positions in international audit and consulting firms and headed the IS Audit and consulting function at two of the top 10international audit and consulting firms.

Eddy is a Certified Information Systems Auditor (CISA – ISACA), certified Balanced Scorecard Master Professional (BSMP – George WashingtonUniversity), and Certified E-business Consultant (CEC – ICECC).

Rami Itani
Strategy and Management Consulting
Senior Advisor and Member of the Association of Business Process Management International (ABPMP)

Rami is currently a Partner at VANGUARDS Consulting, a management consulting firm with deep functional knowledge spanningstrategy formulation and execution, business process management and information technology.

His areas of expertise include strategy formulation and execution (using the Balanced Scorecard framework), organisational design, businessprocess optimisation and workflow, manpower optimisation, as well as developing and implementing policies and procedures relating to humanresources, and finance and accounting.

Previously, Rami worked on performance improvement services at PricewaterhouseCoopers. He has a vast exposure to multinational companiesand his main focus is on helping clients translate their strategy into operations thus reengineering existing processes to accommodate the newstrategic direction of the organisation, as well as increase efficiency and effectiveness.

Rami is a member of the Association of Business Process Management International (ABPMP), an international organisation dedicated to theadvancement of business process management concepts and practices.

Rami has led assignments across different industries including banking, contracting, F&B, media, manufacturing, production, etc. Suchassignments ranged from complete turnaround situations (strategy formulation, organisation restructuring, and business process management)to scope specific projects like developing/cascading scorecards or restructuring of certain functions or processes.