Facilitation Techniques for Business Analysis - Informa Connect Middle East
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Facilitation Techniques for Business Analysis - Informa Connect Middle East
Home > Training > Project Management > Facilitation Techniques for Business Analysis
Facilitation Techniques for Business Analysis Training Course | Project Management Training Course

Facilitation Techniques for Business Analysis

11 October - 12 October 2020
Sheraton Hotel, Mall of the Emirates, Dubai, UAE

Level: Intermediate

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Course Director

Manoj Phatak | Course Director

Manoj Phatak

Founder & CEO

Education Partner:
Project Management Institute (PMI)
Strategy Execution (strategyex)

Education Partners

Project Management Institute (PMI) | Education Partner – Informa Middle East
Strategy Execution (strategyex) | Education Partner – Informa Middle East
Course Schedule
  • 11 Oct 2020 Dubai


Those practicing business analysis spend a significant amount of time facilitating sessions to gather requirements and other information, yet many facilitators lack formal training on how to effectively do so.

A successful facilitation session results in requirements and information that can be analysed and worked with once the session is complete. Facilitation Techniques for Business Analysis focuses on teaching the facilitation skills necessary to elicit and analyse requirements on a project.

In this highly interactive course, delegates will learn how to effectively help stakeholders define their needs and form these into quantifiable requirements through facilitation. As a facilitator, this involves learning how to prepare for and conduct both face-to-face and remote group sessions, being exposed not only to several facilitation techniques, but also effective facilitation practices and how to manage conflict in a session. Most importantly, it provides the opportunity to practice these skills in a safe environment with a trained facilitator who will guide participants through various activities.

Attendees will leave the class with the confidence to prepare for a session, including creating a facilitation plan, motivating a group’s participation, building consensus, managing conflict, maintaining session focus and evaluating results for lessons learned.

Who Should Attend

This course can help individuals at all levels who need to better facilitate meetings and workshops around requirements or other specific outcomes. While the course focuses in the business analysis space, this is applicable to all disciplines (agile PM, traditional PM, contracting, etc.)

Benefits of Attending

  • Define facilitation in the context of business analysis
  • Teach effective facilitation skills and conflict management practices and dispositions applicable across disciplines and functions
  • Demonstrate a variety of tools and techniques for facilitation
  • Identify opportunities for facilitation in business analysis
  • Explain the role and responsibilities of a facilitator
  • Reinforce the importance of planning for successful facilitation
  • Successfully plan a facilitation session
  • Choose appropriate facilitation techniques for a given session
  • Conduct a facilitation session using best practices
  • Manage conflict during a session

Facilitation Techniques for Business Analysis