Contact for Queries: +971 4 407 2500
Select Page

*red highlight indicates mandatory fields

Area Code
Phone Number

For further information on our privacy and cookies policies, click here.
ILM Endorsed Office Manager - Informa Middle East
Home > Training > Professional Development > ILM Endorsed Office Manager
ILM Endorsed Office Manager Training Course | Professional Development Training Course

ILM Endorsed Office Manager

Course Director

Jacqueline Klauer | Course Director

Jacqueline Klauer

Managing Director
FUTURE LINK Consulting Pty. Limited

Education Partner:
The Institute of Leadership and Management (ILM)

Education Partners

The Institute of Leadership and Management (ILM)
Course Schedule
No record found


As the world of business is infinitely complex, the rules change from day-to-day, and all professionals must be prepared for those changes.

This learning event is aimed at building, or re-building, the foundations for your managerial career by helping hone the concepts and skills you need to effectively manage yourself and others.

Who Should Attend

Whether you are a new Office Manager searching for ways to enhance your skills and knowledge, an administrative professional with office management responsibilities, a small business owner looking to expand your office management capabilities, or a seasoned Office Manager looking for a thorough refresher, this course is a perfect three day overview of the essential tools, strategies and techniques you can put to use as soon as you return to the office.

Benefits of Attending

  • Learn how to think as a Manager – from planning and controlling to guiding and leading
  • Gain an understanding of why one's "Emotional Quotient" (EQ) is a greater factor of success in today's workplace than one's "Intellectual Quotient" (IQ)
  • Boost communication skills, especially the ability to listen, mediate conflicts, express assertion and deal with all types of personalities in the workplace
  • Appreciate the importance of positive working relationships within the office environment and gain skills to enhance those relationships
  • Master a wealth of techniques for handling diverse requirements in a fast-paced office environment
  • BC6897
    ILM Endorsed Office Manager