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Certified Executive Secretary - Informa Middle East
Home > Training > Professional Development > Certified Executive Secretary
Certified Executive Secretary Training Course | Professional Development Training Course

Certified Executive Secretary

Course Director

Jacqueline Klauer | Course Director

Jacqueline Klauer

Managing Director
FUTURE LINK Consulting Pty. Limited

Education Partner:
The Institute of Leadership and Management (ILM)
Continuing Professional Development (CPD)

Education Partners

The Institute of Leadership and Management (ILM)
Continuing Professional Development (CPD)
Course Schedule
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This Certified Executive Secretary course focuses on equipping you with the necessary professional skills required to do your job effectively, contributing to your own, your boss’s and your organisation’s success. During this course you will work through a series of discussions, demonstrations and case studies that will enhance your learning experience and show in detail how to optimise your ‘best practice’ PA management skills.

Who Should Attend

The course is suitable for administrati ve professionals in all industries who lend secretarial support or manage an office environment, or work as a personal assistant within the organisation, including:

  • Office Managers
  • Executive PAs
  • Senior Office Administrators
  • Management Secretaries
  • Executive Secretaries
  • Executive Assistants
  • Senior Secretaries
  • Department Co-ordinators
  • Personal Assistants
  • Office Administrators
  • Project Managers and Secretaries

Benefits of Attending

  1. Discover practical tools and techniques that will help you manage your workload and relationships more successfully and improve productivity
  2. Explore strategies to reduce conflict and learn to deal effectively with difficult situations and people
  3. Provide a high level of administrative support by enhancing your ability to manage change, plan and coordinate workflow, and build an effective team
  4. Understand how Emotional Intelligence underlies our self-awareness, empathy, leadership and resilience
  5. 'Do more with less' – adopt continuous change and effectively collaborate to transform and optimise individual and team performance

Certified Executive Secretary