Positive Difference Ltd
Continuing Professional Development (CPD)
- 14 Oct 2019 Dubai
Learn and develop the essential skills needed to help you to be the best you can be in your Executive Secretarial role
No matter the organisation, an Executive Secretary is instrumental to its success.
Often seen as the go-to person for a manager, a team, vendors and clients alike, the Executive Secretary needs to be professional and proficient in all tasks required within the role.
This comprehensive and fast-paced course will equip you with the practical tools, skills, and increased self-awareness which are key to equipping you for the demands of your secretarial role. You will also learn more about self, staff, and office management.
In addition, the tools and techniques that you gain will help you attain your personal development objectives and build your credibility, whilst enabling you to successfully support your organisation.
Who Should Attend
This programme is designed for Secretarial and Administrative Professionals across all sectors. Attendees may include:
- Personal Assistants (PAs)
- Executive: PAs, Secretaries, Assistants
- Management: PAs, Secretaries, Assistants
- Project Managers and Secretaries
- Office Managers and Administrators
- Senior Office Managers and Administrators
- Department Co-ordinators
Benefits of Attending
- Fully appreciate the role of an Executive Secretary or PA, and your impact on the wider business
- Build and maintain successful relationships with key stakeholders, senior managers, and colleagues
- Increase your productivity using superior time management and delegation skills
- Co-ordinate business tasks to enable others you support to work productively
- Develop the people-skills to succeed in your role – from communication to problem solving
- Improve the effectiveness of management and strategic meetings
Continuing Professional Development (CPD)
Established in 1996, The CPD Certication Service is the independent CPD accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.
CPD is the term used to describe the learning activities professionals engage in to develop and enhance their abilities and keep skills and knowledge up to date. This course is an accredited Continuing Professional Development (CPD) training which means it meets CPD standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality.
Linda Mears is the Managing Director of Positive Difference Ltd. She is a multi-award-winning Learning and Development Specialist with over 25 years’ practical experience in Management and Leadership Coaching, Training, Mentoring and Career Development.
She began her training career as Senior Sales and Business Development Trainer for Thorn EMI, where it was quickly recognised that she had a talent for developing people to reach their full potential.
Linda has held several senior managerial positions managing teams from 3 – 1,500 staff, and has worked at operational and strategic levels.
From her own career experiences, Linda fully understands and appreciates the challenges that Managers and Leaders face in the 21st century and has developed Learning and Development methodologies to match those needs.
Linda won the Learning & Performance Institute Gold Award for best People Development Programme (2016) and is recognised for her knowledge, experience and innovative approach to developing Managers and Leaders.
Working in the UK and internationally, Linda is in high demand by many blue-chip companies and has worked across the private and public sectors providing consultancy for many high-profile projects, within organisations such as Thorn EMI, Abbey National plc, First National Bank, Santander, the Metropolitan Police Service (MPS), British Telecom (BT), and the British Broadcasting Corporation (BBC).
Linda holds a Bachelor of Science in Business Management and Finance, is a Master Practitioner in Neurological Dominance, is a Chartered Management Institute (CMI) Qualified Coach (Levels 1 – 5) and is also Chartered Institute of Personnel and Development (CIPD) qualified.
Linda is also passionate about making a difference to people’s lives and is a registered volunteer and Business Mentor for The Prince’s Trust Charity (UK).
Upon completion of this training course, participants will earn a digital badge.
Earners of the Certified Executive Secretary badge are able to efficiently and effectively perform the demanding role of an Executive Secretary or PA by co-ordinating business tasks to enable others they support to work productively, whilst making an impact on the wider business. They are able to build and maintain successful relationships with key stakeholders, senior managers, and colleagues.
People skills, problem solving, decision making, strategic meetings management, presentation skills, communication, time management, delegation skills, planning, emotional intelligence, conflict resolution, change management, recruitment
- Attend and participate in the 4 full days of training course duration, led by the designated training expert, with less than 2 hours of noted absence.
- Successful completion of the course assessment
Sofitel Dubai Downtown
Sofitel Dubai Downtown
Sheikh Zayed Road, Downtown Dubai
The only international 5-star hotel linked to The Dubai Mall through an air-conditioned skywalk. Apart from the immediate proximity to The Dubai Mall and Burj Khalifa, the hotel is a few minutes away from Coca-Cola Arena, Dubai Opera, City Walk and also offers shuttle bus service to Kite Beach, La Mer Beach, The Mall of the Emirates and other destinations. Sofitel Dubai Downtown guests can avail of special offers at some of Dubai’s most famous attractions that include KidZAnia Dubai, Dubai Aquarium, Reel Cinemas, and Virtual Reality Park. The hotel offers an exceptional setting for business, leisure and exploration within the New and Old Dubai. Welcome to the finer side of sophistication where you can step into a world of refined European heritage linked to a local culture, elegance and seamless luxury.
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.
Pricing excludes 5% VAT, which will be charged where applicable