- 24 Nov 2020 Dubai
In this programme, delegates will increase their level of understanding of diversity and inclusion, conceptually and experientially. They will learn how diversity issues impacts daily interaction in the workplace and how to generate open dialogue through active participation. Additionally, they will identify personal goals for development and application and attain a commitment to progress by valuing people’s differences with more conviction.
Best-practice diversity management involves an organisational culture that values, embraces and celebrates individual differences and has all employees do the same. This is referred to as inclusion, which involves the preservation of individual differences rather than seeking to assimilate its members to a dominant cultural norm. This course involves participants honoring the coexistence of different cultures, values, beliefs and styles in the workplace; distinguishing when those differences are dishonored; and learning strategies and methods to resolve conflicts.
This comprehensive diversity and inclusion training program provides concrete ways to engage in respectful and positive interactions in the workplace, while reducing discrimination and prejudice based on factors such as gender, ethnicity, race, sexual orientation, age, religion, physical and mental ability, and socioeconomic status.
Who Should Attend
This course is designed for people from all industries and sectors, and addresses a range of issues, including unconscious bias, microaggressions and cross-cultural communications. This training moves beyond simply encouraging employees to tolerate differences to teaching employees how to work well together while embracing diverse perspectives.
The course is a MUST-ATTEND for people in management and supervisory roles:
- Diversity Managers
- Human Resource Directors; Human Resource Employee Relations Professionals
- Employee Engagement Professionals
- Business Owners
- Managers and Supervisors
- Any other individual who plays a contributing role within the culture of their organisation
Benefits of Attending
- Discover: what is diversity and what are the views of the value of diversity
- Explore: What is organisational culture? What is the culture of your workplace and how diverse is it? Who are the “others”? Where is there inclusion? Where is it missing?
- Investigate: Where is there bias? Conscious or unconscious?
- Train: What level of cultural intelligence do you possess? And can it be raised?
- Produce: action plans and strategies to increase understanding, accepting, and honouring cultural differences for high performance; long-term sustainability of valuing diversity and being inclusive
Dr. Pam Jackson
An American living in Dubai with more than two decades of experience in organizational leadership, human resources, personnel, and employment-related issues. A seasoned coach able to bridge cultural differences with respect while maintaining personal integrity.
Her client relationships have included people from Russia, Slovenia, Austria, Romania, Australia, Belgium, Turkey, The Netherlands, UAE, and USA. Most recently, in Dubai, she serves clients as an operations and management consultant, coach, and trainer diagnosing organizational problems, designing and implementing solutions – primarily in the healthcare and small- and mid-sized business sectors. She is certified in healthcare quality, leadership, and management.
Prior to coming to the UAE in 2017, Pam spent 15 years working in the federal government as a senior-level executive for the U.S. Congress in Washington, D.C. Her experience in diversity and inclusion training has involved facilitating positive group interactions, one-on-one coaching, and in general teaching individuals who are different from others how to work effectively together. Her work raises personal awareness about individual differences in the workplace and how those differences inhibit or enhance the way people work together and get work done.
As a trained communications expert, Pam has experience designing and implementing training to help organizations mitigate personnel problems, limiting harmful patient/client relations, and creating training and team building to sustain healthy, productive, safe workplace environments. Examples of her projects include:
Upon completion of this training course, participants will earn a digital badge.
Earners of the Diversity & Inclusion badge are able to foster organisational growth and longevity by embracing diversity and inclusion in the workplace, whilst tackling the unconscious bias. They are able to drive change within the workplace as an inclusive leader and identify easy-to-implement strategies to support a more balanced workplace.
Identify and eradicate unconscious bias, increasing equality, overcoming “othering”, managing diversity, motivating employees, fostering trust
- Attend and participate in the 3 full days of training course duration, led by the designated training expert, with less than 2 hours of noted absence.
- Successful completion of the course assessment
Hilton Dubai Al Habtoor City
Hilton Dubai Al Habtoor City
Sheikh Zayed Road, Dubai
Telephone: +971 4 437 3333
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete an assessment, will receive an Informa Certificate of Completion.
Pricing excludes 5% VAT, which will be charged where applicable