Global Remuneration Expert and Consultant and CEO
Lemon Pip Consulting Limited
Continuing Professional Development (CPD)
Agile Performance Management
Establishing and managing a performance management culture, determining Key Results Areas (KRAs), setting objectives and the traditional Key Performance Indicators (KPIs) or the traditional Objectives and Key Results (OKRs), adopting the new agile approach of setting monthly milestones and using agile Must-Do, Could-Do and Should-Do targets (MSCs), and establishing the right competencies and behaviours for all the roles in an organisation are some of the critical cornerstones of any HR department. It is crucial to design and define the right performance management system that supports your business objectives and encourages the development of each individual employee. HR professionals already know that individual performance management is an important tool for improving organisational performance. This course shows in a practical way how you can build and implement an agile individual performance management system working successfully and how to achieve and implement and a culture of performance management.
Moreover, this new-and-improved course will also share latest best practice approaches for abandoning the annual end-of-year performance appraisal meeting and annual KPIs, by moving to monthly milestones and monthly “MSCs”, and monthly 2-minute feedback sessions.
Performance Appraisals & Ratings
Individual performance appraisals help you manage the performance of each employee in your organisation. However, unless you clearly link a performance appraisal to corporate goals and see it as part of the responsibilities of an effective manager, it can be nothing more than a tick-box paper exercise. Traditional appraisals have sometimes had no links to corporate performance or individual employee results. This topic will provide a solid foundation on how appraisals lead to performance ratings which can be used in the specific context of pay-for-performance and the general context of HRM.
Who Should Attend
This is a highly practical five-day course on “Next Generation PM&PA” including “Replacing KPIs by MSCs” and the new approaches for Performance Management (PM), Performance Appraisals (PA) and Pay-for-Performance (P4P). This course is designed for everyone who requires an appreciation or an in-depth knowledge of managing performance and implementing a performance appraisal system underpinned by objectives and competencies as part of an overall performance management approach.
This includes HR generalists at all levels of their careers, as well as specialists who focus on performance and compensation, and all managers from all functions who have to manage performance of employees.
It also includes all line managers from all functions who have to manage the performance of their employees.
Benefits of Attending
- Learn about the truths and myths concerning the “Death of Performance Appraisals” and discover the new trend of monthly milestones via MSCs rather than annual goals via KPls
- Understand the three critical components of an effective performance management system - setting objectives, measuring competencies and planning development
- Increase business and employee performance by developing clear and SMART objectives in the new format of MSCs which explain to your employees what is expected of them
- Implement a pay-for-performance culture as a key component of your HR strategy by aligning your performance appraisal system and rating scale with your annual pay reviews
Continuing Professional Development (CPD)
Established in 1996, The CPD Certification Service is the independent CPD accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.
CPD is the term used to describe the learning activities professionals engage in to develop and enhance their abilities and keep skills and knowledge up to date. This course is an accredited Continuing Professional Development (CPD) training which means it meets CPD standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality.
Robert Mosley was awarded the “Global Human Resources Leadership Award” in February 2017 by the “World HR Congress” to recognise his global “guru” status and his iconic work in the field of compensation, and he is now widely regarded as one of the top global experts in compensation.
Robert is widely recognised in many industries and many countries as one of the leading global experts on compensation and benefits, and is also a leading expert in the more general field of human resources and performance management. His main areas of expertise and specialism are in the fields of job analysis, job descriptions, job evaluation, grading schemes, pay structures, allowances, bonuses and incentives, industrial relations and collective agreements, e-HR systems, performance management, performance appraisals, and all issues on compensation and benefits globally, especially in the GCC and Asia having worked in these regions for over 30 years.
Robert was born and educated in London. He became a member of the Chartered Institute of Personnel and Development, UK and holds an FCIPD qualification. He developed a detailed interest in C&B when he was employed by Hay Group as a Management Consultant in the UK and UAE from 1985-1990, during which time he became a recognised expert on HR issues in several industries, and did HR consulting work in over 20 countries, mainly in the areas of remuneration, and job evaluation and grading structures. He also developed a deep interest in the Middle East, and was the head of the Middle East practice with Hay Group in 1988-1990.
He then joined Emirates Group and Emirates Airline in Dubai, worked for 13 years from 1990-2003, and was promoted to SVP Human Resources with over 22,000 employees in 60 countries. Robert kept a detailed hands-on role on remuneration policies globally, and on all general HR policies and procedures. During his time in Dubai he was a founding member of the DHRF (Dubai HR Forum), and was instrumental in establishing professional HR practices in the GCC.
In 2003, Robert left Emirates Group to establish his own consulting business focusing on HR and C&B called Lemon Pip Consulting Limited, and over the past 12 years he has developed a very successful specialist consulting practice with over 400 clients. He has also completed a pair of two-year interim roles as VP Human Resources at Qatar Airways in Doha (2003-2005) and VP Global Reward at Travelport-Galileo in the UK (2007-2009).
In 2015, Robert became a “Certified Master Trainer” for CIPD specialising in training on all areas of remuneration and reward, and he also became a member of the “Global Reward Advisory Board” for CIPD in the UK. Robert is also currently a remuneration advisor to many Remuneration Committees (RemCo) in both the UK and GCC.
Upon completion of this training course, participants will earn a digital badge.
Earners of the Performance Management & Performance Appraisals badge are able to increase business and employee performance by developing clear and SMART objectives in the new format of MSCs. They are able to implement a pay-for-performance culture as a key component of HR strategy by aligning performance appraisal systems and rating scale with annual pay reviews.
Measuring competencies, planning development, performance coaching, setting objectives, managing appraisal ratings, performance culture
- Attend and participate in the 5 full days of training course duration, led by the designated training expert, with less than 2 hours of noted absence.
- Successful completion of the course assessment
The Address Hotel, Dubai Marina
The Address Hotel, Dubai Marina
The Address Dubai Marina
Al Marsa Street
Dubai, United Arab Emirates
Telephone: +971 4 436 7777
Fax: +971 4 436 7788
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete an assessment, will receive a Certificate of Completion.
Pricing excludes 5% VAT, which will be charged where applicable