Sign Up for Our Certificate in Healthcare Operations Management Course

Why Attend?

This course examines operational issues in health care management with the goal of instilling an understanding of the language, issues, and fundamentals of healthcare operations management: operational analysis, goal setting, strategy execution, performance improvement, and their applications in current issues. The intention of the course is to empower delegates in decision-making and problem solving in healthcare organisations.

Benefits Of Attending

1. Manage facility operations to deliver safe, cost-effective, patient care with quality and efficiency 
2. Analyse and evaluate the financial management of health organisations 
3. Understand the management of change in health organisations 
4. Interpret and apply relevant health administration and operations research 
5. Apply operations management issues and identify most appropriate options in relation to strategy

Key Competencies

• Fundamentals of leadership and management in healthcare operations 
• Operational analysis and performance management 
• Systems technology opportunities and resources 
• Process and quality improvement techniques and tools

Who Should Attend

• Mid-career healthcare professionals 
• Physicians transitioning into a managerial role 
• Nurses and nurse practitioners taking on management responsibilities 
• Healthcare policy professionals looking to transition into operations management 
• Business management professionals/MBA students who wish to specialise in healthcare operations 
• Healthcare administrators and finance staf

Course Information

Delegates must meet two criteria to be eligible for an Informa Certificate of Completion for the course: 

1. Satisfactory attendance – delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course assessment 
2. Successful completion of the course assessment

Delegates who do not meet these criteria will receive an Informa Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

Course Methodology

This course provides a dynamic and compelling setting. It includes reading content for best practice theory explanation, engaging question prompts for discussion (in breakout rooms), and case studies for exploration. Delegates engage in self-discovery and critique and practical exercises to explore their own operational and managerial expertise. The chat discussions enliven the reading content and informational videos will add character and dimension to the content. Delegates will complete the course feeling empowered, educated, and energised to produce the critical results they want for themselves and their organisations.

Delivered by Pam

With 15 years in corporate training and consulting in the United States, and subsequently, since 2017, in the Arab Gulf region, Dr. Pam brings a wealth of experience across diverse industries. Specialising in delivering impactful and engaging courses to empower employee experience, performance and productivity, she leads programs such as the Certificate in Conducting Workplace Investigations, Executive Leadership Programme for Women, and Certificate in Healthcare Economics & Finance for Decision Makers.

Run this course in-house

For over 29 years, Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement