If you have spent some time working in industry, commerce or a government department, you will be aware of how quickly management fashions can come and go and, no doubt, you may have become a little cynical about the whole process of change. So, maybe, when you first heard about Quality Management or Business Excellence, or maybe Six Sigma or Lean Operations, you may have thought, ’’this is not worth my time’’, and moved on to something more pressing.
If that was the case, then there is mounting evidence to suggest that you might have been a little premature. Most major companies across the globe now realise that Quality, in all its manifestations, is necessary to compete at every level in an increasingly competitive market place.
A Quality Management programme has the potential to deliver huge improvements to the efficiency and effectiveness of your organisation and it will continue to do so in the future but, to achieve this, you must look at it as a strategic initiative and not as a short-term fix.
The aim of this programme is to provide you with the knowledge, skills and confidence to design, develop, implement, lead and become an advocate of Quality Management strategies within your organisation. To achieve this, we aim to provide you with a grounding in the theory of Quality Management and, by exposing you to real business case studies, an introduction to the concepts, tools and techniques of Quality Management.
Who Should Attend
This advanced executive programme is designed to explore the world of Quality Management and is designed for experienced managers in all sectors of the economy who wish to extend their competencies by incorporating the principles and practices of Quality Management into their roles. This will include:
- Quality Directors and Senior Quality Managers
- Directors and Senior Managers responsible for other Operations and Functional Support departments
- Lawyers, CPAs and Engineers
- Professional Consultants
Benefits of Attending
- Demonstrate an ability to communicate using Quality Management concepts and terminology
- Outline the key principles of Quality Management, including the principles of Lean Thinking, Six Sigma, 5S, ISO 9001 and Excellence Awards based on the EFQM Model
- Outline a Quality Management implementation strategy and relate Quality Management concepts to an overall business strategy
- Deploy a range of Quality Management tools and techniques, including Statistical Process Control, Process Mapping, Pareto Analysis, Cause and Effect diagrams and A3 planning charts
- Describe the organisational cultural factors that are necessary for a successful Quality Management strategy
Global Academy of Finance and Management (GAFM)
About Global Academy of Finance and Management® (GAFM)®
Established in 1996, the Global Academy of Finance and Management® (GAFM) International Board of Standards (IBS) Accreditation council is located in the EU and USA. Accredited by TUV Austria and ISO certified for both ISO 9001 Quality and ISO 29990 Training recognition, GAFM continues to forge ahead to ensure the quality of its programmes and provide a model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development.
The Certification Board of Standards has been officially sanctioned by the Arab League’s Academy for over 20 Arab Nations and has been recognised in consultation directly with the ESCA Emirates Securities and Commodities Authority. The Certification Body is in academic standards alliance with the ACBSP National Business Accreditation Agency for Certification Standards worldwide and is a CHEA founding member of the quality assurance standards memorandum of the International Quality Group.
GAFM’s certification body regulates the standards for certification and accredited education and defines the criteria for qualified training and degree programmes which are a direct path to the certifications.
Types of GAFM™ Certifications: The Standards Policy Board awards specialised board certifications, designations, and charters in the fields of management, engineering, human resources, quality, financial engineering, accounting, management consulting, risk management, communications, procurement, logistics, construction, and consulting fields to qualified professionals who have completed internationally recognised or accredited training exams and education, government recognised degrees and documented management credentials and experience.
Alan Power is the founder and owner of MPOWER Ltd, a UK-based consultancy firm and has been a senior consultant with Informa MENA since 2003.
During an extensive and successful career with one of the Big 5 UK banks, Alan Power developed a keen interest in Quality Management as a business improvement strategy, an approach which, today, would be known as Lean Six Sigma.
As a consequence of his expertise in Quality Management, Alan was appointed to set up a new subsidiary company for the Bank which he did using Lean and Six Sigma tools and techniques. In recognition for their achievements in developing and deploying Quality Management strategies, the company won several Quality Awards, including the highly prestigious Quality Scotland Award for Business Excellence.
Following a merger to form the largest bank in the UK, Alan was appointed director of Quality Policy & Strategy, a division established to provide internal expertise to support the quality strategy of the newly formed business.
During his career Alan has been an assessor for the European Foundation for Business Excellence and British Foundation for Business Excellence; he has also been a visiting lecturer in Quality Management at the University of Warwick and the University of Leicester.
Upon completion of this training course, participants will earn a digital badge.
Earners of the Master Quality Manager (MQM) badge are able to outline a Quality Management implementation strategy and relate Quality Management concepts to an overall business strategy. They are able to deploy a range of Quality Management tools and techniques and implement them successfully in any organisation.
Lean Thinking, Six Sigma, 5S, ISO 9001, statistical process control, process mapping, pareto analysis, cause and effect diagrams, error proofing, developing scorecards, quality management
- Attend and participate in the 3 full days of training course duration, led by the designated training expert, with less than 2 hours of noted absence.
- Successful completion of the course assessment
Attend In-Person or Remotely
Attend In-Person or Remotely
|HYFLEX COURSE FEE|
Pricing excludes 5% VAT, which will be charged where applicable.
Course fees include documentation, luncheon and refreshments for in-person learners. Delegates who attend all sessions and successfully complete the assessment, will receive a Informa/GAFM Certificate of Completion. A hard copy will be provided to in-person learners and a soft-copy will be provided to virtual learners.