This four-day course focuses on all aspects of management, from methods and processes to the softer skills of staff relations. It provides the foundation and the framework for continued learning and development, and is also the perfect model for those who want to refresh their knowledge and manage more effectively.
Who Should Attend
This course is designed for supervisors and prospective managers who want to further their skills with new methods and tools and become an even more vital link in the management chain. It gives all new supervisors and managers the necessary tools and techniques to get started in management. During this challenging, motivating, simulating and enjoyable four-day course you will be given the knowledge, skills and confidence needed to be able to hit the ground running as a new supervisor or manager.
Benefits of Attending
- Increase your management effectiveness with your team by understanding managerial styles and knowing how and when to use them
- Develop the effectiveness of your team by establishing a systematic process for planning work, agreeing on expectations and monitoring performance
- Build a high-performance team and extend your influence by improving your interpersonal relationships and building a culture of trust, openness and collaboration
- Find the right tone to come across as assertive, and establish your authority over a group
- Use the Belbin Team Role Inventory to discover your current behavioural pattern and how to manage others in your team using the Belbin Team Roles
- Gain valuable insight into what makes a supervisor successful
The Institute of Leadership and Management (ILM)
The ILM is the UK’s largest awarding body for leadership and management qualifications. ILM partners with over 2,000 ILM-approved centres, comprising private training providers, further and higher education colleges, and employers delivering in-house management training.
When you register for an Informa/ILM Endorsed Programme you can be sure that it is:
- Practically based, and will complement your role at work
- Expertly designed to meet the needs of leaders and managers across all business sectors
- Supported by comprehensive learning resources
- Externally recognised as a high quality programme
Bonus: every learner registered on any type of ILM programme is automatically entitled to 12 months of free studying membership with the Institute of Leadership and Management which brings a terrific range of benefits.
For full details of the benefits of studying membership please visit: www.institutelm.com
Dr Neysha Ramjohn
Neysha is a dynamic international trainer driven by her keen interest in people development and combines her extensive academic qualifications with practical know-how. Neysha is an accredited evaluator and assessor by different leading internal associations. She has conducted different seminars and workshops in several academic and management training sessions and conferences in places such as: New York, Washington, Birmingham, London, Manchester, Dubai, Bahrain, Beirut, Jeddah and Dhahran.
Neysha is a success-driven trainer with a wide breadth of leadership and training experience. Self-motivated leader who is committed to exceeding professional expectations. Flexible team player with a proven track record of prioritising and completing multiple tasks to achieve departmental goals. A skilled trainer with comprehensive abilities in the areas of: assessment, design, development, and deployment of courseware via blended environments for the workplace. Skilled and excellent speaker with the ability to excel through innovative techniques and out of box thinking. Offers strong interpersonal skills combined with demonstrated strengths in development, training and facilitation. Combines superior business acumen and group facilitation skills with the ability to promote an all-inclusive, high performing culture where team members embrace and leverage each other’s talents to achieve full potential. Result-oriented trainer and educator with demonstrated ability to function effectively in an adverse environment, as well as work and train with diverse learning styles.
Neysha has led diverse teams of professionals in training and learning design interventions, and facilitated training programmes in partnership with broad-ranging groups of stakeholders.
Neysha is fondly described as “utterly creative, theatrical and absolutely passionate in engaging with others”. With over 15 years’ experience in coaching and lecturing at numerous prestigious institutions, Neysha moved into training and organisational development, where she has risen from rank and file.
Interaction and engagement are Neysha’s main aims in all her training programmes! Neysha is well-known as an “entertainer”. Over the years, Neysha has implemented various employee development plans – which range from clerical, right up to top management – by introducing minimum training hours, development plans and HiPo (High Potential) programmes. Neysha has trained delegates from a variety of companies such as Abu Dhabi Distribution, ADIB, ADCO, Aluminium Bahrain, Ambulatory Healthcare Services, Haya Water, Mubadala, Qualcomm, and Emirates LNG.
Upon completion of this training course, participants will earn a digital badge.
Earners of the ILM Endorsed Supervisory Skills badge are able to build a high-performance team and have developed the skills to establish their authority and responsibility over a group. They are able to increase their management effectiveness with their team by understanding managerial styles and knowing how and when to use them. They have also explored ways to enhance their interpersonal relationships and build a culture of trust, openness and collaboration.
Supervisory Capabilities, Management, Leadership, Self-management, Team Management, Belbin Team Role, Staff Motivation, Staff Engagement, Conflict Management, Appraisals, Performance Management, Communication, Coaching
- Attend and participate in the 4 full days of training course duration, led by the designated training expert, with less than 2 hours of noted absence.
- Successful completion of the course assessment
Attend In-Person or Remotely
Attend In-Person or Remotely
|HYFLEX COURSE FEE|
Pricing excludes 5% VAT, which will be charged where applicable.
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete an assessment, will receive an ILM Certificate and an Informa Certificate of Completion.
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