Operations Management Training Course - Get Your Certification Today
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Operations Management Training Course - Get Your Certification Today
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Certificate in Operations Management Training Course | Business Operations Training Course

Certificate in Operations Management

Course Director
Alan Power | Course Director
Alan Power

Managing Director
Mpower (UK) Ltd., UK

Education Partners
Continuing Professional Development (CPD) | Education Partner – Informa Middle East


Operations Management is an area of business concerned with the production of goods and services and involves the responsibility of ensuring that business operations are efficient in terms of using as little resource as needed and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials, labour and energy) into outputs (in the form of goods and services).

The overall aim of this course is to provide delegates with essentials of Operations Management in all sectors of the economy including: manufacturing, financial services, health services, government departments, etc. The course will allow delegates to explore key aspects of operations management and help them consider how they can improve their impact as an Operations Manager.

Who Should Attend

This course is not only for Operations Managers or Factory Managers who run operations; all managers in all sectors run some form of operation. For example:

  • Managers in Finance Departments responsible for invoice processing and other financial transactions
  • HR Managers involved in the recruitment process and if applicable, for the management of processes
  • This operations management course is also designed for senior managers, middle managers, first line managers and supervisors in all sectors of the economy

Benefits of Attending

  • Align operations management strategies with the organisation’s strategy (Operational Excellence)
  • Align operations to meet the needs and expectations of the customer, both internal and external (Service Excellence)
  • Demonstrate an ability to use a number of tools and techniques to improve the performance of key business processes (Process Excellence)
  • Improve the effectiveness of Human Resource (Performance Excellence)
  • Outline alternative organisational structures to deliver improved customer service whole delivering greater efficiencies (Organisational Excellence)

Certificate in Operations Management