To harness the work done and increase productivity in organisations, it is essential to understand how to manage business processes. Our business process improvement training courses explore the need for managing business procedures and how process modelling, mapping and analysis are all parts of a larger framework for achieving higher quality through Business Process Management and Improvement.
While undergoing Informa’s business process training, you will explore the essential steps to process mapping and the critical success factors of continuously improving your operations. The BPM certification course provides a practical framework for you to understand and model business processes, and describes how to develop and continuously improve a variety of process types.
Business process modelling is mainly used to map a workflow so you can understand, analyse and make positive changes to that workflow or procedure. The usage of diagrams helps you to visualise this task and make better decisions. During this highly interactive, high-energy four-day business process improvement certification course, you will acquire the knowledge and skills to accurately model business processes at both, the enterprise as well as detailed workflow levels.
The business process management course also provides a step-by-step approach to effectively analyse processes to ensure that business process models accurately reflect reality and include stakeholder requirements. Short, focused presentations combined with practical learning workshop sessions are used to explain the concepts.
During these sessions, the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, participant discussion, facilitator interaction and case studies.
The concepts and content of this course are based on years of best practice gleaned from hands-on experience in Business Processes Management & Improvement (BPMI) within various industries and subject matter domains across commercial and public sectors. This course is your roadmap for developing your BPMI professional skills.
Who Should Attend
Attending our business process improvement course will benefit anyone who wishes to learn how to improve their organisation's performance through the tools and techniques of Business Processes Management & Improvement (BPMI). This course has no pre-requisites.
Some Job Titles Include:
- Business Process Manager/Consultant/Owner/Specialist/Executive/Engineer/Designer
- BPM Project Leader
- Business Analyst
- Business Systems Analyst/Manager
- Quality Assurance Analyst/Specialist/Manager
- Enterprise Architect
- Business Planner
- Project Manager
Benefits of Attending
- Understand the value of Business Processes Management & Improvement (BPMI) and the main concepts of business process analysis, mapping and modelling
- Produce business process models at the correct level of detail to aid the analysis, readability and understanding of organisational responsibilities
- Learn the best practice techniques and methods to coherently map, accurately measure and thoroughly analyse business processes and work activities across your organisation
- Suggest process improvements to run your organisation effectively, redesign improved processes, and deliver appropriate process and task documentation
- Assess the potential reaction to changes in processes and manage these within your organisation
Continuing Professional Development (CPD)
Established in 1996, The CPD Certification Service is the independent CPD accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.
CPD is the term used to describe the learning activities professionals engage in to develop and enhance their abilities and keep skills and knowledge up to date. This course is an accredited Continuing Professional Development (CPD) training which means it meets CPD standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality.
Amin M. Issa
Amin M. Issa is an accomplished senior
professional with over 35 years of experience.
He has held senior leadership positions like
Quality Assurance and Processes Director,
Head of Sales and Customer Relations, and
Head of PMO and Transformation in
international organisations like United Arab
Shipping Company, Lloyds Register, and Orange Telecom
Group. He possesses experience in diversified fields, including
quality and business process management and improvement,
design and execution of transformation programmes,
customer relations, deployment of Balanced Scorecards,
product and services launches, change management and
improvement through Six Sigma, Sigma Lean and project
management through leadership of the PMO Office and
COPC deployment in customer service.
Upon completion of this training course, participants will earn a digital badge.
Earners of the Business Process Management & Improvement certificate are able to produce business process models to aid the analysis, readability and understanding of organisational responsibilities. Earners are able to utilise best practice techniques and methods to map, measure and analyse business processes and work activities across the organisation, suggest process improvements, redesign improved processes, and deliver appropriate process and task documentation.
Business Process Management, Developing process models, Business Process Management & Improvement culture, Process mapping, Six Sigma, Optimising business processes
- Attend and participate in the 4 full days of training course duration, led by the designated training expert, with less than 2 hours of noted absence.
- Successful completion of the course assessment
Attend In-Person or Remotely
Attend In-Person or Remotely
|HYFLEX COURSE FEE|
Pricing excludes 5% VAT, which will be charged where applicable.
Course fees include documentation, luncheon and refreshments for in-person learners. Delegates who attend all sessions and successfully complete the assessment, will receive an Informa Certificate of Completion. A hard copy will be provided to in-person learners and a soft-copy will be provided to virtual learners.