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10 - 12 June 2024 | 25 - 27 November 2024

In Person or Live Digital

Certificate in KPI Benchmarking for HR

A practical course to help HR professionals define and deliver performance measures to help HR, managers and the business as a whole to succeed

Sign Up for Our Professional Certificate in KPI Benchmarking for HR Training

Define objectives and KPIs that will ensure the delivery of HR initiatives

Why Attend?

One of the biggest challenges HR faces in the region is showing how they deliver what the business needs. Defining and measuring SMART performance objectives and KPIs that are output or delivery-focused are essential to ensure the success of what HR delivers. When implemented correctly and linked back to the business strategy, this will also help create a performance culture to drive business success. Defining and managing objectives and KPIs is often difficult for managers, and in particular HR, where measuring the impact of HR services and initiatives is challenging, as they are mostly related to people. In the past, HR has not been particularly strong on measuring how they contribute to business success, but as people they are seen as one of the main means of competitive advantage in business.

Benefits Of Attending

  • How to develop or enhance a performance culture, by applying corporate-wide objectives and KPIs, visual management and the potential use of incentives linked to added value
  • Understand the critical role of measuring and managing performance across the business
  • Define objectives and KPIs that will ensure the delivery of HR initiatives and service levels, while delivering what the business needs
  • Appreciate the power of the Balanced Scorecard and other performance models and how to use them in your business
  • Develop, through practical exercises, objectives and KPIs that are output and delivery focused

Learning Objectives

  1. Understand the role of objectives and KPIs in driving business and individual performance 
  2. Appreciate the performance management cycle and links to strategy 
  3. Learn how KPIs can help manage performance at an individual, department or company level 
  4. Understand the Balanced Scorecard model 
  5. Define KPIs for an individual and\or department, which are Specific, Measurable, Achievable, Realistic and Time bound (SMART) 

Run this course in-house

For over 29 years, Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.

Bespoke training designed for your organisation only, combining traditional classroom setting, blended and online learning models

Is this course for you?

Who Should Attend

The course is specifically designed for HR professionals at all levels from Director through to Manager and HR practitioners, depending on your involvement with KPIs.

Course Information

Delegates can earn up to 18 CPEs
Program level: Advanced

Course Methodology

The course will be highly practical, with lots of exercises and cases studies to work through. The majority of the work in the second half of the programme, will involve you working as part of a team to define your corporate objectives and KPIs and then develop HR objectives and KPIs that can be linked directly back to these corporate objectives.

LEARN MORE ABOUT THIS TRAINING COURSE

Delivered by Tom

Tom Raftery is the founder of a human capital consulting company – it’s all about people, using his extensive experience in HR strategy, processes and systems, organisational design, leadership, change management, and compensation and benefits.

Certified by CPD UK

The CPD Certification Service is an independent accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.

Run this course in-house

For over 29 years, Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement

Amlak Finance, UAE

HR Generalist

BSC, UAE

"Tom provided personal experience and tailored the information to our individual needs."





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