Certificate in Essential Business Process Analysis, Mapping & Modelling (Online Programmes)

Overview

Duration: 4-week online course | 2 hours per week

As we have all just experienced, the business environment around us is changing fast. We can no longer work with rigid systems that are driven into mediocrity before being given the chance to fully implement them. Any system we operate must be able to quickly adapt to any changes imposed, or that become necessary. We need to take advantage of any tools made available today in support of managing our organisations effectively. Consider how technological solutions can help us evolve, rather than bolt us down to inflexibility and rigidity offered by “the system”.

Business Process Management is a combination of the application of business management concepts, the building of appropriate governance and culture within an organisation and making the best use of technology solutions available today. All this put together should enable us to dynamically define, deploy, iterate and analyse our enterprise activities. The latter must be capable to evolve in synchronisation with the changes constantly taking place around us.

This course will discuss cases brought up from a mixture of real-life assignments and projects, bringing across a wealth of practical experiences, difficulties encountered, and practical approaches adopted. Additionally, a number of real-scenario case will also be discussed in a scheduled webinar.

Delegates are encouraged to bring along their own practical cases in order for the group to share and debate experiences, exposing each delegate to a very rich and effective means of online cross-learning opportunities.

This course is a pre-requisite for its advanced level counterpart. This Essential level course in BPM, followed up by the Advanced module, gives delegates the necessary groundwork and concepts needed to gradually work their way to becoming effective BPM Practitioners.

Who Should Attend

Anyone who is responsible for how an organisation gets things done will benefit from attending this course. Some job titles include:

Benefits of Attending

1. Introduce yourself to the world of Business Process Management (BPM) and become an effective BPM Practitioner
2. Familiarise yourself with latest process modelling and mapping methods and techniques
3. Analyse processes –distinguish between value-adding activities as against process waste
4. Look through the customer value perspective –review your current processes, and develop the future state scenario
5. Develop streamlined future state process designs, eliminating waste and process flow inhibitors