Makeen Company for Training, Consultance and Business Development
Strategy Management Group (SMG)
Key Performance Indicator Professional (KPIP)
With a KPI Professional Certification, you get a better understanding of KPIs and how they can affect your business.
KPI and performance measurement development is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to assessing the effectiveness of strategy implementation.
Meaningful and strong KPIs provide insight into whether strategies are working, whether programs, projects and services are on schedule, on budget, and delivered effectively. KPIs focus employees' attention on what matters most to success, and allow for measurement of accomplishments.
The KPI P program helps participants who are working to find meaningful KPIs, get true buy-in to performance measurement, align measures to strategy, and use measures to drive improvement to reach targets. This program is designed for all sectors—business and industry, government and non-profit.
The KPI professional certification program provides participants with practical tools to developing meaningful strategic and operational performance measures, and then develop their skills through a series of practical application exercises. Delegates are taught how to use several tools, including the logic model and cause and effect, that are used by organizations around the world.
Who Should Attend
- Delegates learn a simple, “do-it-yourself” methodology to develop meaningful performance measures
- The SMG KPI program builds off the Balanced Scorecard programs that have been successfully delivered for over 15 years
- The program includes multiple performance measurement frameworks and tools, including the logic model, cause-effect, process flow, and many more
- Successful delegates are jointly certified by The George Washington University College of Professional Studies and SMG; and offer CEU credits
- The program is based on a wholly integrated performance measurement and management framework
- Practical, step-by-step exercises, instruction and application guidance are provided by expert trainers
- SMG instructors have decades of practical experience “in the trenches”
Benefits of Attending
- Learn best practice techniques to more effectively and efficiently develop, deploy and manage KPIs as part of a strategic management system
- Understand important business drivers that ensure a successful performance measurement system implementation
- Contribute to organizational success by measuring what matters most
- Apply what you have learned to your own organization's performance measurement architecture
Strategy Management Group (SMG)
Strategy Management Group (SMG) provides training, certification and consulting services to commercial, government, and non-profit organizations worldwide. SMG applies best practice gained from hundreds of consulting assignments and over 5,000 trainees in strategy management, strategic planning, KPI development, Balanced Scorecard, strategic performance management and measurement, and change management to help executives, managers and analysts transform their organizations into "performance excellence" organizations. SMG also provides customized governance and leadership development services to Boards with fiduciary and/or advisory responsibility for helping their organizations to be successful. SMG clients and certified practitioners learn to increase focus on strategy and results, improve organizational performance by measuring what matters, align the work people do on a day-to-day basis with strategy, focus on the drivers of future performance, improve communication of the organization's Vision and Strategy, and prioritize in tough economic times.
Amin M. Issa
Amin M. Issa is an accomplished senior professional with over 35 years of experience. He has held senior leadership positions like Quality Assurance and Processes Director, Head of Sales and Customer Relations, and Head of PMO and Transformation in international organisations like United Arab Shipping Company, Lloyds Register, and Orange Telecom Group. He possesses experience in diversified fields, including quality and business process management and improvement, design and execution of transformation programmes, customer relations, deployment of Balanced Scorecards, product and services launches, change management and improvement through Six Sigma, Sigma Lean and project management through leadership of the PMO Office and COPC deployment in customer service.
Amin has a strong background in programme development and Business Processes Management and Improvement (BPMI) with an outstanding history of managing projects from initial conception, through development, to implementation.
He is a Certified Surveyor/Industrial Inspector, Lead Auditor, Trainer, Six Sigma Project Manager, and a COPC Registered Coordinator.
Amin has outstanding communication talent with proven abilities to build and lead highly efficient teams, train technical and non-technical personnel, and convey complex concepts in understandable terms.
Alan Fell is a UK-based management consultant and trainer, specialising in strategy management/Balanced Scorecards and in financial management.
In the first half of his long career, Alan worked in a large London-based bank where he held a range of senior management positions in the areas of business planning and financial management. In his last banking role Alan led a pioneering Balanced Scorecard programme from which he comments …
"I became convinced that a Balanced Scorecard, provided that it is sensibly designed and rigorously used, can transform the performance of an organisation. Since that early experience in 1994-6 I have been a passionate advocate of the BSC concept."
For the last 20+ years, Alan has operated as an independent management consultant and trainer, with a strong international focus. He has run over 400 training and consulting assignments across the world, from Australia/New Zealand to South Africa, South-East and South Asia and the UK/Europe – and occasionally in North America. But his predominant activities have been in the Middle East, working in exclusive partnership with Informa.
Since 2010, Alan has been a Senior Associate of the Balanced Scorecard Institute and, in conjunction with Informa, has led very many certified Balanced Scorecard and KPI training courses and follow-on implementation consultancy assignments.
Alan also focuses on strategy execution, including regular certified training programmes with Informa. He comments …
“Planning is (relatively) easy: the challenge for all organisations is to deliver the plan, to execute successfully the chosen strategy. Simply having a plan is not enough – you need effective management processes and, above all, an aligned business culture.”
Alan also runs regular financial management courses with a special focus on cost management, budgeting and rolling forecasts.
Telephone: +971 4 407 2500
Fax: +971 4 335 2438
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