

Management Skills for Administrative Professionals (Online Training)
29 September - 30 September 2021
Online Training
Level: Essential
In-Company Training REGISTER FOR THE COURSECourse Director

Linda Mears
Managing Director
Positive Difference Ltd
Continuing Professional Development (CPD)
Education Partners
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- 29 Sep 2021 Online
Overview
The role of the Administrative Manager can sometimes be overlooked by senior leaders as being integral to the organisation achieving its strategic goals and objectives. The reality is that the Administrative Manager role has a hugely important part to play in any organisation, with their teams providing essential services to both internal and external customers alike.
In some cases, Administrative Managers are the first point of contact for a customer, so they (and their team) must be professional, efficient and motivated. It is therefore fundamentally important that these teams are managed and developed to maintain these standards. And in an online world where products and services can be reviewed in seconds and reputations destroyed instantly, it becomes even more important that Administrative Managers are well-equipped to deal with the day-to-day challenges that they and their teams face.
On this course, you will gain the practical skills and enhanced awareness which are needed when moving into a more senior role with managerial or supervisory responsibilities. These skills and self-awareness will ultimately help you accomplish your business objectives. You will also be better equipped to understand your team and the dynamics within it, and to also support your staff with their individual development and career goals.
Who Should Attend
This intermediate-level course is for administrative professionals who will be moving into more senior, supervisory, or management roles, as well as experienced or senior administrative professionals, including:
- Administrative Assistants, Coordinators, Managers, and Officers
- Office Assistants, Administrators, Managers and Supervisors
- Project/Team/Department Assistants, Coordinators, Officers, and Leaders
- Personal Assistants
- Secretaries
- Executive/Management Secretaries, Assistants, and PAs
Benefits of Attending
- Explore the responsibilities and challenges you will face in your new role and gain the knowledge, skills and techniques to deal with them confidently
- Enhance and add value to your organisation’s management team by learning how to use new and essential management tools
- Grow and develop the communication skills that are key to building trust and effective relationships
- Understand your own management style and learn how to adapt it to influence others effectively and credibly
Association
Continuing Professional Development (CPD)
About CPD
Established in 1996, The CPD Certification Service is the independent CPD accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.
CPD is the term used to describe the learning activities professionals engage in to develop and enhance their abilities and keep skills and knowledge up to date. This course is an accredited Continuing Professional Development (CPD) training which means it meets CPD standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality.
Course Director
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Linda Mears
Linda Mears is the Managing Director of
Positive Difference Ltd. She is a multi-award
winning Learning and Development Specialist
with over 25 years' practical experience in
Management and Leadership Coaching,
Training, Mentoring and Career Development.
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Venue
Online Training
Online Training
Telephone: +971 4 407 2500
Fax: +971 4 335 2438
Course Fees
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Pricing excludes 5% VAT, which will be charged where applicable
Conduct group trainings for this course in your company.
For more information and group discounts, call +971 4 408 2864 or email a.watts@informa.com
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