- 24 Nov 2020 Online
In this programme, delegates will increase their level of understanding of diversity and inclusion, conceptually and experientially. They will learn how diversity issues impacts daily interaction in the workplace and how to generate open dialogue through active participation. Additionally, they will identify personal goals for development and application and attain a commitment to progress by valuing people’s differences with more conviction.
Best-practice diversity management involves an organisational culture that values, embraces and celebrates individual differences and has all employees do the same. This is referred to as inclusion, which involves the preservation of individual differences rather than seeking to assimilate its members to a dominant cultural norm. This course involves participants honoring the coexistence of different cultures, values, beliefs and styles in the workplace; distinguishing when those differences are dishonored; and learning strategies and methods to resolve conflicts.
This comprehensive diversity and inclusion training program provides concrete ways to engage in respectful and positive interactions in the workplace, while reducing discrimination and prejudice based on factors such as gender, ethnicity, race, sexual orientation, age, religion, physical and mental ability, and socioeconomic status.
Who Should Attend
This course is designed for people from all industries and sectors, and addresses a range of issues, including unconscious bias, microaggressions and cross-cultural communications. This training moves beyond simply encouraging employees to tolerate differences to teaching employees how to work well together while embracing diverse perspectives.
The course is a MUST-ATTEND for people in management and supervisory roles:
- Diversity Managers
- Human Resource Directors; Human Resource Employee Relations Professionals
- Employee Engagement Professionals
- Business Owners
- Managers and Supervisors
- Any other individual who plays a contributing role within the culture of their organisation
Benefits of Attending
- Discover: what is diversity and what are the views of the value of diversity
- Explore: What is organisational culture? What is the culture of your workplace and how diverse is it? Who are the “others”? Where is there inclusion? Where is it missing?
- Investigate: Where is there bias? Conscious or unconscious?
- Train: What level of cultural intelligence do you possess? And can it be raised?
- Produce: action plans and strategies to increase understanding, accepting, and honouring cultural differences for high performance; long-term sustainability of valuing diversity and being inclusive
Dr. Pam Jackson
An American living in Dubai, Pam has a combined work history of over a decade of experience with the U.S. Congress in Washington, D.C. and several years of experience in the healthcare and quality management sector in the UAE and neighbouring countries. Her work includes federal emergency management, public finance, personnel and performance management coaching along with healthcare quality management and operations.
Through consultations, training, and performance management coaching, Pam’s leadership and management includes training and developing teams and staff members in response to a variety of crises, including healthcare failures and patient safety violations; operational failures and mismanagement; and disaster recovery.
A notable part of her past experience includes leading teams, public policy response, and personnel management for the Congressional response and recovery to Hurricane Katrina in the United States., one of the largest most impactful natural disasters in the history of that country that caused material damage estimated at $81 billion dollars.
Telephone: +971 4 407 2500
Fax: +971 4 335 2438
Pricing excludes 5% VAT, which will be charged where applicable