Agile Performance Management
Establishing and managing a performance management culture, determining Key Results Areas (KRAs), setting objectives and the traditional Key Performance Indicators (KPIs) or the traditional Objectives and Key Results (OKRs), adopting the new agile approach of setting monthly milestones and using agile Must-Do, Could-Do and Should-Do targets (MSCs), and establishing the right competencies and behaviours for all the roles in an organisation are some of the critical cornerstones of any HR department. It is crucial to design and define the right performance management system that supports your business objectives and encourages the development of each individual employee. HR professionals already know that individual performance management is an important tool for improving organisational performance. This course shows in a practical way how you can build and implement an agile individual performance management system working successfully and how to achieve and implement and a culture of performance management.
Moreover, this new-and-improved course will also share latest best practice approaches for abandoning the annual end-of-year performance appraisal meeting and annual KPIs, by moving to monthly milestones and monthly “MSCs”, and monthly 2-minute feedback sessions.
Performance Appraisals & Ratings
Individual performance appraisals help you manage the performance of each employee in your organisation. However, unless you clearly link a performance appraisal to corporate goals and see it as part of the responsibilities of an effective manager, it can be nothing more than a tick-box paper exercise. Traditional appraisals have sometimes had no links to corporate performance or individual employee results. This topic will provide a solid foundation on how appraisals lead to performance ratings which can be used in the specific context of pay-for-performance and the general context of HRM.
Who Should Attend
This course is designed for everyone who requires an appreciation or in-depth knowledge of performance management (PM) underpinned by objectives and competencies as part of an overall performance management approach. This includes everyone who needs to understand the techniques of managing performance of employees, including employees in all areas of human resources at all professional levels of VPs/Directors/Managers/Specialists/Analysts/Generalists. This course is designed for the all of the following participants:
- All managers, professionals and specialists who work in any area of HR
- All specialists in HR who work in performance management and performance appraisals
- All specialists in HR who work in compensation, remuneration and rewards
- All specialists in HR who work in organisation design and organisational effectiveness
- All managers from any functional area who need to know about performance management
Benefits of Attending
- Learn about the truths and myths concerning the “Death of Performance Appraisals” and discover the new trend of monthly milestones via agile MSCs rather than annual goals via KPIs or OKRs
- Understand the three critical components of an effective performance management system - setting objectives, measuring competencies and planning development, and driving performance using SMART objectives
- Increase employee effectiveness by developing a clear approach to performance management, and setting objectives ( KPIs, OKRs or MSCs) and valuing competencies (behaviours) to assist employees with development plans
- Support business effectiveness by implementing a best practice system for performance management (PM) and performance appraisals (PAs)
Continuing Professional Development (CPD)
Established in 1996, The CPD Certification Service is the independent CPD accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.
CPD is the term used to describe the learning activities professionals engage in to develop and enhance their abilities and keep skills and knowledge up to date. This course is an accredited Continuing Professional Development (CPD) training which means it meets CPD standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality.
Robert Mosley was awarded the “Global HR Leadership Award” in 2017 by the World HR Congress to recognise his iconic contribution to the global C&B community over the past decade. He is truly one of the leading HR trainers in the world today, and he is currently in the “Global Guru #500 List” (covering all subjects, not just HR).
Robert is widely recognised in many industries and countries as one of the leading global experts on compensation and benefits and is also a leading expert in the more general fields of human resources and performance management. His main areas of expertise and specialism are in the fields of job analysis, job descriptions, job evaluation, grading schemes, pay structures, allowances, bonuses and incentives, industrial relations and collective agreements, e-HR systems, performance management, performance appraisals, and all issues on compensation and benefits globally, especially in the GCC and Asia having worked in these regions for over 25 years.
Robert was born and educated in London, UK and he graduated with a master’s degree in Mathematics from Oxford University, UK in 1983, and then obtained his MBA in Business Studies from London Business School, UK, and Chicago Business School, USA in 1985. He then became a member of the Chartered Institute of Personnel and Development, UK with an FCIPD qualification, after deciding to focus on HR.
Robert has over 30 years of experience in HR and C&B, and he developed a detailed interest in compensation and benefits when he was employed by Hay Group (Hay Management Consultants) in the UK and UAE from 1985-1990, during which time he became a recognised expert on HR issues in several industries, and did HR consulting work in over 20 countries, mainly in the areas of compensation and total rewards. On leaving Hay Group, he joined Emirates Group and Emirates Airline based in Dubai where he worked for 13 years from 1990-2003 and he was promoted to SVP Human Resources with over 22,000 employees in 60 countries. At all times, Robert kept a detailed hands-on role on all remuneration policies globally, and on all general HR policies and procedures. In 2003, Robert left Emirates Group to establish his own consulting business focusing on HR and C&B called Lemon Pip Consulting Limited and has developed a very successful specialist consulting practice with over 400 clients over the past six years. His two main areas of specialism are working with clients in the Middle East and Asia regions, and with clients in the global aviation industry (and indeed many other industries).
Robert has been delivering extremely popular training courses for several years, on “Job Descriptions and Job Evaluation and Grade Structures”, “Compensation and Salary Structures”, “Bonuses and Incentives”, “Performance Management and Performance Appraisals”, “Pay-for-Performance”, “Advanced Compensation” and “HR Policies and Procedures”.
Pricing excludes 5% VAT, which will be charged where applicable