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Understanding Facilities Management
Expand your knowledge of facilities performance to the next level of distinction
2 – 5 April 2017
The Address Hotel, Dubai Marina, Dubai, UAE
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The challenges in delivering a high performing, energy efficient building that caters to the needs of the occupiers is central to day to day activities. Learning about the full range of issues you need to complete your role is important, as is receiving acknowledgement of your professional qualifications.

This course will give you a thorough understanding of the key aspects of facilities management and performance for good practice proven strategies to implement back in your office. Attend the training course and you will walk away with knowledge of developing effective FM service strategies.

  • Importance of facilities management
  • Assessing the growth of FM and the developing role of facilities managers in organisations in the UK and internationally
  • Identifying the major qualities and skills required for best practice
  • Building handover, commissioning and on-going management
  • Maintenance and space management
  • Health and safety for facilities managers
  • Contract management, commissioning and managing contract services
  • Energy and environmental management
Who Should Attend
  • Facilities Managers
  • Building Managers
  • Property Owners
  • LEED Designers
  • MEP Contractors and Consultants
  • Security Professionals
  • Physical Asset Managers
  • Estate Managers
  • Fire Protection Buyers
  • Architects
  • Health and Safety Officers
  • Manufacturing Site / Plant Managers
  • Maintenance Managers
Benefits Of Attending
  1. Assess the nature of buildings and the relationship to their use by occupants
  2. Critically examine the cost implications and techniques for space management
  3. Identify maintenance requirements and cost effectively implement plans
Course Director

    Robert Fernandez
    FM Consultant

    Robert is a skilled FM Consultant and practitioner. He has developed a wide range of experience in all areas of facilities management over the last 25 years.

    This experience was gained firstly as a senior property management professional within the financial services sector and more recently as a highly motivated FM consultant.

    As Assistant Vice-President, Property Management with Manufacturers Hanover Trust Company, Robert looked after 3/4 million square feet of offices in the UK. In this position, he was responsible for acquisition and disposal, fitting-out and day to day management of the buildings under his control.

    During the last 20 years, Robert has conducted FM consultancy assignments for many leading organisations. These assignments include:

    • Space use studies
    • Relocation and moves management
    • Fit-out project management
    • Furniture specification, sourcing and installation
    • IT cabling systems specification and installation management
    • Service contract specification and tendering
    • Occupancy cost studies
    • FM advice for PFI projects

    Robert is a Founder Fellow of the British Institute of Facilities Management (BIFM) and holds a Diploma in Administrative Management. Having assisted in the development of the Institute’s training programme, he now presents on several of the courses, and has also delivered international training in the Middle East, Africa and Russia. Robert has won the BIFM’s coveted “Presenter of the Year” award on two occasions. He sees education and training as the key to the growth, development and recognition of the facilities management profession.

Venue and Accommodation

    The Address, Dubai Marina


    The Address Dubai Marina
    Dubai Marina
    P.O. Box 32923, Dubai, UAE
    T: +971 4 4367777
    F: +971 4 4367788
    W: http://www.theaddress.com/en/hotel/dubai-marina

    click here for directions

    Standing tall in the heart of one of Dubai's most vibrant neighbourhoods, where crystal waters shimmer against modern architecture and luxury yachts moor alongside trendsetting restaurants, The Address Dubai Marina is a haven for the discerning traveller.

    With 200 luxurious rooms, five superb restaurants and lounges, a relaxing spa, spectacular infinity pool and state of the art meeting and event facilities, The Address Dubai Marina will keep you refreshed and inspired.

    Perfectly situated for your business needs, The Address Dubai Marina is just a short ride away from Dubai Media and Internet Cities, Knowledge Village, Jebel Ali Free Zone, and within walking distance from the metro station.

    And what is business without a little fun? With the white sand beaches of the Arabian Gulf just a stroll away, and the hotel's direct link to the stylish Dubai Marina Mall, The Address Dubai Marina gives you every reason to extend your stay and unwind.


    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517
    E: hospitality@informa.com


    Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

Course Fees
Date Course Fee Before
22 January 2017
Course Fee Before
26 February 2017
Final Fee
2 – 5 April 2017
US$ 3,995 US$ 4,495 US$ 4,995
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.


Book and pay full fee for two colleagues and the third attends for FREE

  • Not applicable in conjunction with corporate discounts
  • Payment to be settled before start of the course to avail the offer
  • This offer is not applicable on Early Bird Prices

For more information, email Andy Watts on a.watts@informa.com

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