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ILM Endorsed Management Skills for New Managers
شهادة ILM المعتمدة للمهارات الإدارية الأساسية للمدراء الجدد
Reinforce Your Strengths As A Manager And Improve Your Efficiency, Effectiveness And Working Relationships
10 – 14 September 2017
Kempinski Hotel, Mall of the Emirates, Dubai, UAE
26 – 30 November 2017
Grand Hyatt Hotel, Doha, Qatar
Reviews

"Nick's answers are always straight to the point. We went through all the course topics. I was able to give me exactly what I needed to know."

Mohamed Shawky M Hussein
Administration Supervisor
DanaGAs Egypt, Egypt

"Nick is extremely knowledgeable, he identified the needs of everyone and dealt with each using a flexible delivery. He demonstrated all the skills and techniques himself while teaching them and answering questions. Surpassed Expectations!"

Tom Day
Market Development Manager
Lonzo, UAE

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Overview

The ILM Endorsed Management Skills for New Managers course will provide you with the tools and techniques to manage effectively and assertively. You will go through essential management development case studies and exercises while keeping you involved and engaged. Moreover, you will identify key areas where you may need improvement and develop an approach to strengthen your skills base so that you can:

  • Effectively manage
  • Secure team commitment and maximise results
  • Successfully balance your time and priorities
  • Achieve the criteria for the 'excellent manager'

سوف تقوم هذه الدورة بتدريبكم على كيفية تحقيق الأهداف الشخصية بنجاح وقيادة فريق عمل مندفع وذو كفاءة عالية. كما ستتعلمون كيفية دمج التخطيط الممتاز والمهارات التنظيمية بشكل فعال مع المهارات الإدارية الأساسية بما في ذلك الإتصالات والتحفيز والتفويض والتدريب. سوف تغادرون مع مجموعة شاملة من أدوات الإدارة التي يمكن تطبيقها مباشرة في بيئة العمل اليومية لديكم.

Content
Management And Leadership
  • The values matrix
  • Using McKinsey's 7S Framework to describe and understand strategy
  • Management vs. leadership
  • What changes when I become a Manager?

Managing Yourself
  • Managing your time
  • Managing pressure to prevent stress
  • Managing your priorities
  • Managing your work-life balance

Managing And Building Your Team
  • How to make the change from team member to team leader
  • What makes a great team?
  • The stages of team development
  • Managing change within teams
  • Facilitating problem solving in teams
  • How good is your team?

Managing And Maximising Your Team's Motivations And Performance
  • How to manage and motivate 'Generation Y' and 'Generation X'
  • How to assess the performance of your people
  • How to enhance performance
  • A strategy for positive discipline
  • The Manager as a coach
  • The power of delegation

Managing Your Personal Influence
  • The Strength Deployment Inventory (SDI)
  • Intelligence Quotient (IQ) vs. Emotional Quotient (EQ)
  • Developing personal resilience
  • Presenting your ideas with clarity and confidence
  • معايير التميز
  • دور المدير
  • المدير بصفته قائد
  • التطور بصفة مدير
  • المدير بصفته قائد فريق
  • تعريف الذكاء العاطفي (EI)
  • قياس الذكاء العاطفي الشخصي
  • التواصل على مستوى متقدم
  • مهارات التأثير
  • قياس أسلوب الاتصال
  • الأداء الإداري
  • التعامل مع الأشخاص الصعبي المراس - حالات في العمل
  • تعيين موظفين جدد
  • إدارة التغيير بنجاح
  • التخطيط للعمل
Who Should Attend

Managers, Team Leaders and Supervisors. This course has been specifically designed for those Managers responsible for staff teams and will provide you with the key management skills you need to secure commitment and obtain superior performance from the people you manage.

تم تصميم هذه الدورة بشكل خاص للمدراء المسؤولين عن فرق الموظفين وستمنح المشاركين فيها المهارات الإدارية الأساسية اللازمة من أجل ضمان إلتزام الموظفين والأداء المتفوق.

Benefits Of Attending
  • Discover the key competencies and skills that enable you to make the transition from team member to Manager
  • Learn how to become more focused and successful by managing your time and stress
  • Understand how to promote change in your department or organisation using Lewin's change management model
  • Conduct a SWOT analysis of where your department or organisation is and to understand where it can go next
  • Study the key approaches to coaching, delegation, and positive discipline to increase the enthusiasm and ambition of your team members, whilst enhancing poor performance
  • Use the Strength Deployment Inventory (SDI) to understand behavioural motivations and improve interpersonal communication – thus improving productivity and reducing conflict
  • تعلم كيفية تشكيل وقيادة فرق عالية الأداء
  • فهم وممارسة المكونات الرئيسية والمهارات الفعالة للتوظيف وإجراء المقابلات
  • فهم كيفية تقديم وتنفيذ التغيير بنجاح، والتغلب على العقبات ومقاومة التغيير
In Association With

    The Institute of Leadership and Management (ILM)

    The ILM is the UK's largest awarding body for leadership and management qualifications. ILM partners with over 2,000 ILM-approved centres, comprising private training providers, further and higher education colleges, and employers delivering in-house management training.

    When you register for an Informa/ILM Endorsed Programme you can be sure that it is:

    1. Practically based, and will complement your role at work
    2. Expertly designed to meet the needs of leaders and managers across all business sectors
    3. Supported by comprehensive learning resources
    4. Externally recognised as a high quality programme

    Bonus: every learner registered on any type of ILM programme is automatically entitled to 12 months of free studying membership with the Institute of Leadership and Management which brings a terrific range of benefits.

    For full details of the benefits of studying membership please visit www.i-l-m.com/Why-ILM/ILM-membership/Types-of-membership/Studying-membership

Course Director

    Nick Blasdale
    Director
    PPM Training, UK

    Nick is a well-travelled HR, training and sales management professional with over 15 years' experience in major blue chip organisations. He worked for organisations such as Honda, Raychem, WHSmith and Filofax before starting his own consultancy and training business in 1999.

    Nick is an enthusiastic, innovative, experienced and effective trainer, capable of engaging people at all levels. Nick specialises in interpersonal skills, work/life balance, time management, stress management, change management, creativity and innovation, presentation skills, values-led leadership and coaching skills. He has worked with major national and international organisations tapping into people's latent potential. Current and recent clients include Carillion, BT, Hampshire Police, DP World, Laing O'Rourke and Royal Bank of Scotland among others.



Venue and Accommodation

    Kempinski Hotel, Mall of the Emirates

    Dubai, United Arab Emirates


    Kempinski Hotel Mall of the Emirates

    Celebrate the 10 year anniversary of Kempinski Hotel Mall of the Emirates which is connected to the award winning Mall of the Emirates, retailing 560 prestigious brands, a 24 screen multiplex cinema and the region's largest indoor ski slope and snow park.

    With 393 rooms and suites, including 20 stunning Aspen Chalets, we boast some of the most unique and modern accommodations. All rooms are well equipped with the state of the art technology for your comfort.

    A destination guaranteed to create memorable moments for business or leisure travelers; we welcome you to a five star luxury retreat.


    Kempinski Hotel Mall of the Emirates Dubai
    Sheikh Zayed Road, Al Barsha
    P.O. Box 120679
    Dubai, United Arab Emirates

    Tel +971 4 341 0000
    Fax +971 4 341 2327

    https://www.kempinski.com/en/dubai/mall-of-the-emirates

    Accommodation

    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517
    E: hospitality@informa.com


    VISAS

    Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

    Grand Hyatt Doha

    Doha, Qatar


    Grand Hyatt Doha

    Celebrate unparalleled luxury in Qatar at Grand Hyatt Doha. Our 5-Star hotel in Doha is within convenient reach of Hamad International Airport, and steps away from the city's financial and commercial centre.

    Being one of the most sought-after hotels in Doha and located on the shoreline of the new West Bay Lagoon district, Grand Hyatt Doha features balconies or terraces in most of its luxury suites & rooms showcasing breath-taking views of the Arabian Gulf.

    Our 5 star hotel offers extensive meeting and banquet facilities, a full-service business centre, the renowned Jaula Spa, a 400-metre private beach and indoor & outdoor pools.


    Grand Hyatt Doha
    P.O Box 24010
    Doha, Qatar, State of Qatar

    Tel +974 4448 1234

    www.hyatt.com/Grand-Hyatt-Doha

    Accommodation

    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517
    E: hospitality@informa.com



Course Fees
Date Course Fee Before
2 July 2017
Course Fee Before
6 August 2017
Final Fee
10 – 14 September 2017
(BC6793)
US$ 4,495 US$ 4,995 US$ 5,495
Date Course Fee Before
17 September 2017
Course Fee Before
22 October 2017
Final Fee
26 – 30 November 2017
(BC6899)
US$ 4,495 US$ 4,995 US$ 5,495
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

*

Book and pay full fee for two colleagues and the third attends for FREE

  • Not applicable in conjunction with corporate discounts
  • Payment to be settled before start of the course to avail the offer
  • This offer is not applicable on Early Bird Prices

For more information, email Andy Watts on a.watts@informa.com

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