ILM Endorsed Management Skills For New Managers is part of the Knowledge & Networking Division of Informa PLC
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ILM Endorsed Management Skills for New Managers
شهادة ILM المعتمدة للمهارات الإدارية الأساسية للمدراء الجدد
Reinforce Your Strengths As A Manager And Improve Your Efficiency, Effectiveness And Working Relationships
22 – 26 April 2018
Conrad Hotel, Dubai, UAE
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Leading When Your Team Is Not 100%
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The ILM Endorsed Management Skills for New Managers course will provide you with the tools and techniques to manage effectively and assertively. You will go through essential management development case studies and exercises while keeping you involved and engaged. Moreover, you will identify key areas where you may need improvement and develop an approach to strengthen your skills base so that you can:

  • Effectively manage
  • Secure team commitment and maximise results
  • Successfully balance your time and priorities
  • Achieve the criteria for the 'excellent manager'

سوف تقوم هذه الدورة بتدريبكم على كيفية تحقيق الأهداف الشخصية بنجاح وقيادة فريق عمل مندفع وذو كفاءة عالية. كما ستتعلمون كيفية دمج التخطيط الممتاز والمهارات التنظيمية بشكل فعال مع المهارات الإدارية الأساسية بما في ذلك الإتصالات والتحفيز والتفويض والتدريب. سوف تغادرون مع مجموعة شاملة من أدوات الإدارة التي يمكن تطبيقها مباشرة في بيئة العمل اليومية لديكم.

Management And Leadership
  • The values matrix
  • Using McKinsey's 7S Framework to describe and understand strategy
  • Management vs. leadership
  • What changes when I become a Manager?

Managing Yourself
  • Managing your time
  • Managing pressure to prevent stress
  • Managing your priorities
  • Managing your work-life balance

Managing And Building Your Team
  • How to make the change from team member to team leader
  • What makes a great team?
  • The stages of team development
  • Managing change within teams
  • Facilitating problem solving in teams
  • How good is your team?

Managing And Maximising Your Team's Motivations And Performance
  • How to manage and motivate 'Generation Y' and 'Generation X'
  • How to assess the performance of your people
  • How to enhance performance
  • A strategy for positive discipline
  • The Manager as a coach
  • The power of delegation

Managing Your Personal Influence
  • The Strength Deployment Inventory (SDI)
  • Intelligence Quotient (IQ) vs. Emotional Quotient (EQ)
  • Developing personal resilience
  • Presenting your ideas with clarity and confidence
  • معايير التميز
  • دور المدير
  • المدير بصفته قائد
  • التطور بصفة مدير
  • المدير بصفته قائد فريق
  • تعريف الذكاء العاطفي (EI)
  • قياس الذكاء العاطفي الشخصي
  • التواصل على مستوى متقدم
  • مهارات التأثير
  • قياس أسلوب الاتصال
  • الأداء الإداري
  • التعامل مع الأشخاص الصعبي المراس - حالات في العمل
  • تعيين موظفين جدد
  • إدارة التغيير بنجاح
  • التخطيط للعمل
Who Should Attend

Managers, Team Leaders and Supervisors. This course has been specifically designed for those Managers responsible for staff teams and will provide you with the key management skills you need to secure commitment and obtain superior performance from the people you manage.

تم تصميم هذه الدورة بشكل خاص للمدراء المسؤولين عن فرق الموظفين وستمنح المشاركين فيها المهارات الإدارية الأساسية اللازمة من أجل ضمان إلتزام الموظفين والأداء المتفوق.

Benefits Of Attending
  • Discover the key competencies and skills that enable you to make the transition from team member to Manager
  • Learn how to become more focused and successful by managing your time and stress
  • Understand how to promote change in your department or organisation using Lewin's change management model
  • Conduct a SWOT analysis of where your department or organisation is and to understand where it can go next
  • Study the key approaches to coaching, delegation, and positive discipline to increase the enthusiasm and ambition of your team members, whilst enhancing poor performance
  • Use the Strength Deployment Inventory (SDI) to understand behavioural motivations and improve interpersonal communication – thus improving productivity and reducing conflict
  • تعلم كيفية تشكيل وقيادة فرق عالية الأداء
  • فهم وممارسة المكونات الرئيسية والمهارات الفعالة للتوظيف وإجراء المقابلات
  • فهم كيفية تقديم وتنفيذ التغيير بنجاح، والتغلب على العقبات ومقاومة التغيير
In Association With

    The Institute of Leadership and Management (ILM)

    The ILM is the UK's largest awarding body for leadership and management qualifications. ILM partners with over 2,000 ILM-approved centres, comprising private training providers, further and higher education colleges, and employers delivering in-house management training.

    When you register for an Informa/ILM Endorsed Programme you can be sure that it is:

    1. Practically based, and will complement your role at work
    2. Expertly designed to meet the needs of leaders and managers across all business sectors
    3. Supported by comprehensive learning resources
    4. Externally recognised as a high quality programme

    Bonus: every learner registered on any type of ILM programme is automatically entitled to 12 months of free studying membership with the Institute of Leadership and Management which brings a terrific range of benefits.

    For full details of the benefits of studying membership please visit

Course Director

    Nick Blasdale
    PPM Training, UK

    Nick is a well-travelled HR, training and sales management professional with over 15 years' experience in major blue chip organisations. He worked for organisations such as Honda, Raychem, WHSmith and Filofax before starting his own consultancy and training business in 1999.

    Nick is an enthusiastic, innovative, experienced and effective trainer, capable of engaging people at all levels. Nick specialises in interpersonal skills, work/life balance, time management, stress management, change management, creativity and innovation, presentation skills, values-led leadership and coaching skills. He has worked with major national and international organisations tapping into people's latent potential. Current and recent clients include Carillion, BT, Hampshire Police, DP World, Laing O'Rourke and Royal Bank of Scotland among others.

Venue and Accommodation

    Conrad Hotel, Dubai

    Dubai, United Arab Emirates

    Conrad Hotel, Dubai, UAE

    Located conveniently in the hub of Dubai's commercial centre on Sheikh Zayed Road, Conrad Dubai is a stylish city haven within close proximity to Dubai's international financial and convention centre, one of the world's fastest growing airports, as well as world-class shopping destinations.

    • Impressive 54-story hotel
    • 555 luxury rooms and suites
    • Restaurant & Bar collection of 3 contemporary venues
    • One of the largest meeting spaces in the city, with a total area of 4,400 sqm
    • 5,500 sqm outdoor urban pool oasis
    • Fully equipped spa of 2,000 sqm
    • Full valet parking and automated car park with 1,056 parking spaces
    • Most convenient access to the World Trade Centre

    Conrad Dubai
    Sheikh Zayed Road
    P.O. Box 115143 Dubai
    Dubai, United Arab Emirates

    Tel +971 (4) 444 7444
    Fax +971 (4) 444 7445


    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517


    Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

Course Fees
Date Course Fee Before
11 February 2018
Course Fee Before
18 March 2018
Final Fee
22 – 26 Arpil 2018
US$ 4,495 US$ 4,995 US$ 5,495
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.

Pricing excludes 5% VAT, where applicable


Book and pay full fee for two colleagues and the third attends for FREE

  • Not applicable in conjunction with corporate discounts
  • Payment to be settled before start of the course to avail the offer
  • This offer is not applicable on Early Bird Prices

For more information, email Andy Watts on

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