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Certificate in HR Policies & Procedures
شهادة في سياسات وإجراءات الموارد البشرية
Overcome Your Work Challenges Using Group Exercises And Case Studies
26 – 29 March 2018
The Address Hotel, Dubai Marina, Dubai, UAE
24 – 27 September 2018
Venue TBC, Dubai, UAE

Fundamental components of Human Resources Management are clear and effective HR Policies and Procedures (P&Ps) and detailed Terms and Conditions of employment (T&Cs). They protect the rights of the employer and employees see them as fair and reasonable. P&Ps and T&Cs are often taken for granted. Rather than make changes, HR generalists and professionals try to fit the ever changing needs of their employees into a structure of P&Ps that may not have been reviewed for many years. This course will touch on all areas of HR policies and procedures, including employee relations, employment contracts, HR manuals and employee communications.

تؤكد الشهادة في سياسات وإجراءات الموارد البشرية على قيمة المهارات والخبرات في تحقيق فهم مبسط لسياسات الموارد البشرية وإجراءاتها وتحديث دليلها.
اغتنموا هذه الفرصة لمعرفة كيفية تحقيق ,مع مدرائكم المباشرين وكيفية مناقشة الإحتياجات التنظيمية ومراجعة سياسات الموارد البشرية المتبعة وتعديلها وتحديثها.
سوف يرشدكم هذا البرنامج إلى كيفية تطوير وتنفيذ سياسات وإجراءات الموارد البشرية في شركاتكم وستتمكنون من التأكد من أن عقود العمل الخاصة بكم وكتيبات الموارد البشرية تلبي احتياجات شركاتكم فيما يتعلق بجذب الموظفين واستبقائهم وإشراكهم وتحفيزهم.

  • Introduction
  • Terms And Conditions Of Employment (T&Cs)
  • Human Resources Policies And Procedures (P&Ps)
  • Sensitive Critical Policy Areas
  • Employment Contracts
  • Policies And Procedures To Support Wider HR Strategies
  • Human Resources Manuals
  • Policies And Procedures For International Assignments
  • Psychological Contract Of Employment
  • شروط وأحكام العمل
  • سياسات وإجراءات الموارد البشرية
  • المجالات الحرجة في السياسة
  • عقود العمل
  • السياسات والإجراءات لدعم استراتيجيات الموارد البشرية
  • كتيبات الموارد البشرية
  • سياسات وإجراءات القيام بمهام دولية
  • الحالة النفسية عند إبرام عقد العمل
  • تحقيق التوازن بين العمل والحياة
  • تنفيذ سياسات وإجراءات الموارد البشرية
  • مراجعة دليل الموارد البشرية
Who Should Attend

This course is designed for everyone who requires either a generalist understanding or an in-depth knowledge of managing HR policies and procedures, and terms and conditions of employment. HR specialists and other HR professionals at all career levels working in the areas of HR policies and procedures, employee relations, employee communications and personnel administration will benefit from attending this course.

تم تصميم هذا البرنامج للموظفين الذين يحتاجون إلى فهم متعمق في إدارة سياسات وإجراءات الموارد البشرية وشروط وظروف العمل. سوف يحقق الخبراء من كافة المستويات في مجال سياسات وإجراءات الموارد البشرية وعلاقات الموظفين والإتصالات وإدارة شؤون الموظفين من حضور هذه الدورة.

Benefits Of Attending
  • Understand how HR policies and procedures fit into your organisation and how they affect employee relations
  • Increase business performance and employee effectiveness through clear, fair and reasonable HR policies and procedures which help retain and motivate staff
  • Align your terms and conditions of employment with your remuneration strategy and develop detailed employment contracts to improve employer branding and employee engagement
  • Discover practical steps for developing an effective channel of communication with all employees through your HR Policies and Procedures Manual
  • Develop the skills and expertise needed to produce clear and coherent policy and procedure documents
  • فهم كيفية ملاءمة سياسات وإجراءات الموارد البشرية لشركاتكم وكيفية تأثيرها على علاقات الموظفين.
  • زيادة أداء الموظفين وفعاليتهم من خلال سياسات وإجراءات واضحة وعادلة في مجال الموارد البشرية، الأمر الذي يساعد على تحفيزهم.
  • محاذاة شروط وأحكام العمل مع استراتيجية الأجور وتطوير عقود توظيف مفصلة لتحسين العلامات التجارية للشركة وتحسين مشاركة الموظفين.
Course Director

    Robert Mosley
    Global Remuneration Expert and Consultant and CEO
    Lemon Pip Consulting Limited, UK

    Robert Mosley is widely recognised in many industries and many countries as one of the leading global experts on compensation and benefits, and is also a leading expert in the more general field of human resources and performance management. His main areas of expertise and specialism are in the fields of job analysis, job descriptions, job evaluation, grading schemes, pay structures, allowances, bonuses and incentives, industrial relations and collective agreements, e-HR systems, performance management, performance appraisals, and all issues on compensation and benefits globally, especially in the GCC and Asia having worked in these regions for over 30 years.

    Robert was born and educated in London. He became a member of the Chartered Institute of Personnel and Development, UK and holds an FCIPD qualification. He developed a detailed interest in C&B when he was employed by Hay Group as a Management Consultant in the UK and UAE from 1985-1990, during which time he became a recognised expert on HR issues in several industries, and did HR consulting work in over 20 countries, mainly in the areas of remuneration, and job evaluation and grading structures. He also developed a deep interest in the Middle East, and was the head of the Middle East practice with Hay Group in 1988-1990.

    He then joined Emirates Group and Emirates Airline in Dubai, worked for 13 years from 1990-2003, and was promoted to SVP Human Resources with over 22,000 employees in 60 countries. Robert kept a detailed hands-on role on remuneration policies globally, and on all general HR policies and procedures. During his time in Dubai he was a founding member of the DHRF (Dubai HR Forum), and was instrumental in establishing professional HR practices in the GCC.

    In 2003, Robert left Emirates Group to establish his own consulting business focusing on HR and C&B called Lemon Pip Consulting Limited, and over the past 12 years he has developed a very successful specialist consulting practice with over 400 clients. He has also completed a pair of twoyear interim roles as VP Human Resources at Qatar Airways in Doha (2003-2005) and VP Global Reward at Travelport-Galileo in the UK (2007-2009). In 2015, Robert became a "Certified Master Trainer" for CIPD specialising in training on all areas of remuneration and reward, and he also became a member of the "Global Reward Advisory Board" for CIPD in the UK. Robert is also currently a remuneration advisor to many Remuneration Committees (RemCo) in both the UK and GCC.

Venue and Accommodation

    The Address, Dubai Marina


    The Address Dubai Marina
    Dubai Marina
    P.O. Box 32923, Dubai, UAE
    T: +971 4 4367777
    F: +971 4 4367788
    W: http://www.theaddress.com/en/hotel/dubai-marina

    click here for directions

    Standing tall in the heart of one of Dubai's most vibrant neighbourhoods, where crystal waters shimmer against modern architecture and luxury yachts moor alongside trendsetting restaurants, The Address Dubai Marina is a haven for the discerning traveller.

    With 200 luxurious rooms, five superb restaurants and lounges, a relaxing spa, spectacular infinity pool and state of the art meeting and event facilities, The Address Dubai Marina will keep you refreshed and inspired.

    Perfectly situated for your business needs, The Address Dubai Marina is just a short ride away from Dubai Media and Internet Cities, Knowledge Village, Jebel Ali Free Zone, and within walking distance from the metro station.

    And what is business without a little fun? With the white sand beaches of the Arabian Gulf just a stroll away, and the hotel's direct link to the stylish Dubai Marina Mall, The Address Dubai Marina gives you every reason to extend your stay and unwind.


    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517
    E: hospitality@informa.com


    Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

Course Fees
Date Course Fee Before
15 January 2018
Course Fee Before
19 February 2018
Final Fee
26 – 29 March 2018
US$ 3,995 US$ 4,495 US$ 4,995
Date Course Fee Before
16 July 2018
Course Fee Before
20 August 2018
Final Fee
24 – 27 September 2018
US$ 3,995 US$ 4,495 US$ 4,995
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an Informa Certificate of Completion.

Pricing excludes 5% VAT, where applicable


Book and pay full fee for two colleagues and the third attends for FREE

  • Not applicable in conjunction with corporate discounts
  • Payment to be settled before start of the course to avail the offer
  • This offer is not applicable on Early Bird Prices

For more information, email Andy Watts on a.watts@informa.com

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