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Analysing & Documenting Policies & Procedures
تحليل وتوثيق السياسات والإجراءات
A toolset to audit needs, define requirements and produce effective documents that capture and communicate policies and procedures
11 – 14 December 2017
The Address Hotel, Dubai Marina, Dubai, UAE
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Modern organisations often operate in complex environments, where it is important to apply formal governance to ensure compliance with regulations and efficient operation, as well as turning the vision and mission into reality.

By attending this course, you will learn how to create realistic policies and procedures, allowing your organisation to operate effectively, efficiently and with reduced risk. This includes establishing the scope of policies and procedures using the MoSCoW rules, which are a method to ensure that the high priority requirements are identified and met, whilst lesser needs are also taken into account, where time and resources allow.

You will also learn how to create policy and procedure documents in formats that are recognised as good practice and to write clearly and accurately. Creating new policies and procedures has an impact on people internally and externally, so you will learn how to identify the affected parties and plan to manage the changes in an effective manner.

يحتاج جميع من يعمل في مؤسسةٍ ما إلى معرفة كيفية تنفيذ العمليات الرئيسية لتلك المؤسسة بما في ذلك الرئيس التنفيذي وموظفي الخط الأمامي.

تحتاج كافة السياسات والإجراءات إلى توثيق وتعميم لضمان تنفيذها بشكل موحد ولإزالة أي نوع من الغموض ذات الصلة. تتغيّر السياسات والإجراءات كما تتغير الأعمال لذا ينبغي تحديث الوثائق بغية استخدامها.

توفر هذه الدورة للحاضرين الأدوات التي تساعدهم على تحسين فعّالية التكلفة واتباع نهج سلس لكتابة الوثائق.

وسيعي الحاضرون من خلال هذه الدورة العلاقة بين العمليات والسياسات والإجراءات والأفراد والوظائف.

  • The Organisational Context Of Policies And Procedures
  • Establishing Requirements For Policies And Procedures
  • Designing Forms And Managing Them
  • Establishing A Format For Documents
  • Developing An Appropriate Writing Style
  • Managing The Development Of Documents
  • Methods For Promulgating Policies And Procedures
  • Managing Changes Arising From New Policies
  • Implementing New Policies And Procedures
  • Managing Revisions To Documents
  • Dealing With Online Documents
  • Using The Internet, Intranets And Extranets
  • دور مدير التدفق النقدي
  • السيولة النقدية والأرباح – تحقيق التوازن بين السيولة النقدية والمدفوعات والأرباح
  • دورة التدفق النقدي – دورة الاستلام ودورة الإنفاق
  • إدارة التعويم
  • ربط الموازنة العمومية بالأرباح والخسائر والسيولة النقدية
  • بيانات التدفقات النقدية
  • بيانات التدفقات الرأسمالية
  • إعداد بيانات التدفقات النقدية
  • السيولة النقدية الناتجة عن تشغيل واستثمار وتمويل الأنشطة
  • توقعات التدفقات النقدية والموازنات النقدية
  • مراقبة الموازنة والتدفق النقدي
  • عقد النقدية الأمثل
  • تحليل السيولة
  • تحليل الأداء المبني على السيولة النقدية
  • تمويل التدفق النقدي
  • البدائل التمويلية على المدى القصير
  • أسواق القطاع الأجنبي
Who Should Attend

This course is suitable for anyone who wishes to gain a working knowledge of how to prepare policies and procedures. This includes strategists, business analysts, HR practitioners, supply chain managers, IT managers and specialists, technical authors, general managers and administrative employees.

تم تصميم هذه الدورة للمسؤولين عن تطوير وتوثيق السياسات والإجراءات بما فيهم أعضاء فريق العمليات ومدراء الجودة ومدراء تخطيط الأعمال ومحللي/مدراء السياسات والإجراءات والكتّاب/المدراء التقنيين ومدراء الإنتاج والتدريب والعمليات، والمفتشين المراقبين ومدراء المشتريات والمدراء الإداريين ومحللي الوظائف والأعمال والمخططين الاستراتيجيين وخبراء توثيق تكنولوجيا المعلومات.
Benefits Of Attending
  • Describe how policies and procedures enable organisations to turn visions into reality
  • Decide the best approach to creating policies and procedures
  • Establish the scope of policies and procedures, using MoSCoW rules to ensure that all requirements are met
  • Develop clear document formats and an appropriate writing style
  • Assess potential changes to policies and procedures, creating an impact analysis to demonstrate the effects, a benefit case for the changes, and a risk management plan
  • الحد من احتمال وقوع الخطأ من خلال تطوير وثائق دقيقة عن طريق تحليل الإجراءات بعناية.
  • ضمان توفر الرسائل المتماسكة الموجهة للموظفين من خلال توثيق وتحديث السياسات والإجراءات بشكلٍ مناسب.
In Association With

    Project Management Institute (PMI)

    Informa is an approved Registered Education Provider (REP) with the Project Management Institute ((PMI).

    Project Management Institute (PMI) is the world's leading not-for-profit membership association for the project management profession, with more than 600,000 members and credential holders in more than 185 countries. Our worldwide advocacy for project management is supported by our globally-recognized standards and credentials, our extensive research program, and our professional development opportunities.

    These products and services are the basis of greater recognition and acceptance of project management's successful role in governments, organizations, academia and industries. For further information on PMI, please visit

    As a REP Informa Middle East are approved by PMI to issue Professional Development Units (PDU) for our training courses. The REP programme has been designed to enhance the ongoing professional development of PMI's members, those credentialed through PMI and others in the project management profession

Course Director

    James Graham
    Principal Consultant
    Stratexology, USA

    James Graham specialises in strategy formulation and strategic execution, with the experience of working in over 30 countries across Africa, The Americas, Asia, Europe and the Middle East. Initially working in the sales and marketing function, he then developed a second career in management consulting, working with Pagoda Consulting, a highly respected London based boutique that focuses on IT strategy and business transformation.

    He has consulted to a number of strategically focused initiatives in Europe and the USA and worked in Learning and Development in the Middle East since 2005, mainly in the areas of managing business change, strategy and process management. This experience includes the private and public sectors.

    Although primarily a practitioner, James has also been published, as a contributor to "97 Things Every Project Manager Should Know" (O'Reilly) and as a co-author of "Maximising the Potential", a publication under the Information Society Initiative of the UK Department for Trade and Industry. He also wrote the chapter "Planning for Change" in ABG Publications' "Electronic Business" publication.

    James holds a Certificate in Management Studies, a Diploma in Psychology and a Master of Science in Consulting. He is PMP® certified and also holds British Psychological Society Level A and B Intermediate + qualifications.

Venue and Accommodation

    The Address, Dubai Marina


    The Address Dubai Marina
    Dubai Marina
    P.O. Box 32923, Dubai, UAE
    T: +971 4 4367777
    F: +971 4 4367788

    click here for directions

    Standing tall in the heart of one of Dubai's most vibrant neighbourhoods, where crystal waters shimmer against modern architecture and luxury yachts moor alongside trendsetting restaurants, The Address Dubai Marina is a haven for the discerning traveller.

    With 200 luxurious rooms, five superb restaurants and lounges, a relaxing spa, spectacular infinity pool and state of the art meeting and event facilities, The Address Dubai Marina will keep you refreshed and inspired.

    Perfectly situated for your business needs, The Address Dubai Marina is just a short ride away from Dubai Media and Internet Cities, Knowledge Village, Jebel Ali Free Zone, and within walking distance from the metro station.

    And what is business without a little fun? With the white sand beaches of the Arabian Gulf just a stroll away, and the hotel's direct link to the stylish Dubai Marina Mall, The Address Dubai Marina gives you every reason to extend your stay and unwind.


    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517


    Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

Course Fees
Date Course Fee Before
2 October 2017
Course Fee Before
6 November 2017
Final Fee
11 – 14 December 2017
US$ 3,995 US$ 4,495 US$ 4,995
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an Informa Certificate of Completion.

Pricing excludes 5% VAT, where applicable


Book and pay full fee for two colleagues and the third attends for FREE

  • Not applicable in conjunction with corporate discounts
  • Payment to be settled before start of the course to avail the offer
  • This offer is not applicable on Early Bird Prices

For more information, email Andy Watts on

The PMI Registered Education Provider logo is a registered service and collective mark of the Project Management Institute, Inc.
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