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EFQM For Line Managers
نموذج التميّز الأوروبي (EFQM) للمدراء المباشرين
EFQM Certified Courses - Journey To Excellence (J2E) and Leaders For Excellence (L4E)
Dates, TBC
Venue, TBC
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EFQM helps prepare a new generation of business leaders by offering training opportunities built on practice-based learning and exchange between organisations. EFQM trains business excellence professionals how to assess an organisation using the EFQM Excellence Model. The EFQM portfolio includes courses on how to start your organisation’s “Journey to Excellence”, to business management training for senior managers and high potentials through the Pegasus programme.

يساعد نموذج التميّز الاوروبي على تنشئة جيل جديد من رجال الأعمال من خلال توفير فرص التدريب التي تستند إلى التعلّم المرتكز على الممارسة وتبادل المعلومات بين الشركات. كما أنه يساعد على تدريب مهنيي التميّز التجاري على كيفية تقييم الشركات باستخدام نموذج التميّز الأوروبي. وتشمل محفظة نموذج التميّز الاوروبي على دورات حول كيفية بدء "رحلة التميّز" الخاصة بشركاتكم، وتدريب كبار المدراء وذوي الإمكانات على إدارة الأعمال من خلال برنامج بيجاسوس.

  • During the Journey To Excellence (J2E) training you will learn to identify where you are on your journey to excellence, where you would like to be and how to get there. At the end of the course, you will better appreciate what is required to set out on the journey, not just in terms of tools and techniques but also in cultural development.
  • Leaders For Excellence (L4E) is designed for managers who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents, from either the public or private sector and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them.
  • ستتمكّنون أثناء التدريب على رحلة التميّز من تحديد مكانكم في الرحلة، والوجهة التي ترغبون بها وكيفية الوصول إليها. وفي نهاية الدورة، سوف تقدّرون ما تتطلبه الرحلة بشكل أفضل، ليس في ما يتعلق بالأدوات والتقنيات فحسب، بل من حيث التنمية الثقافية أيضًا.
  • تم تصميم دورة قادة التميّز (L4E) للمدراء الذين يرغبون في فهم وتطبيق التميّز المؤسسي حسب معايير EFQM في بيئة عملهم. سيتعلم المشاركون من خلال استخدام وثائق التطبيق الواقعية من القطاعين العام أو الخاص، والأدوات البسيطة والفعالة، كيفية تحديد مجالات التحسين واعتماد نهج منظم لمعالجتها بشكل فعال.
Who Should Attend

Middle and upper level managers who want to understand and apply EFQM Excellence model within their working environment, and quality managers who wish to use EFQM as an assessment tool to drive improvement.

    المدراء من المستوى المتوسط والأعلى الذين يرغبون في فهم وتطبيق نموذج التميز الأوروبي EFQM في بيئة عملهم، ومدراء الجودة الذين يرغبون في استخدام نموذج التميّز الاوروبي كأداة تقييم للتحفيز على التحسن.

    Benefits Of Attending
    • Perform self-assessments against the EFQM Excellence Model, and start the business excellence programme at your organisation
    • Use the Business Excellence Matrix approach to develop an Enabler Map for your organisation
    • Identify and address root causes of improvement areas by using the DMAIC approach, and supporting improvement tools
    • التقييم الذاتي بحسب نموذج التميز الأوروبي EFQM، والبدء في تطبيق برنامج التميّز المؤسسي في شركاتكم.
    • استخدام نهج مصفوفة التميّز المؤسسي لتطوير خريطة تمكين شركاتكم.
    • تحديد ومناقشة الأسباب الجذريّة لمجالات التحسين من خلال استخدام نهج DMAIC، وأدوات التحسين الداعمة.
    In Association With


      EFQM (formerly known as the European Foundation for Quality Management) is a global non-for-profit membership foundation based in Brussels, Belgium. With more than 500 members covering more than 55 countries and 50 industries, we provide a unique platform for organisations to learn from each other and improve performance. EFQM is the custodian of the EFQM Excellence Model, a business model which is helping over 30 000 organisations around the globe to strive for Sustainable Excellence.

      EFQM Members share a common goal; the pursuit of excellence. The EFQM Excellence Model provides a common framework and language that facilitates the effective sharing of information between organisations; transcending sectorial, cultural and maturity barriers.

    Course Director

      Shawqi Sajwani
      EFQM Licensed Trainer

      Shawqi Hamdan Sajwani is a UAE national and an independent consultant in the field of Organisational Excellence. Prior to this position he was the Group Director, Business Excellence at Dubai Holding. His role was to establish Excellence Strategy for the DH corporate office. He was also responsible to cascade, monitor and validate the implementation across its business entities. This included strategic development and implementation of DH Excellence Award Programme. He also developed the CSR and HSE strategy at the corporate office.

      Shawqi holds a Bachelor’s in Industrial and Systems Engineering from Georgia Institute of Technology, USA and a Masters in Quality Management from the University Of Wollongong, Australia. He is a graduate of Executive Development Programme from IMD, Switzerland.

      He is qualified as an EFQM Assessor (master class) and EFQM approved Advisor. He is also an EFQM Licensed Trainer for Journey To Excellence (J2E) and Leaders For Excellence (L4E).

    Venue and Accommodation

      Dubai, UAE

      Dubai, United Arab Emirates

      Dubai is a luxurious city destination offering a contrast of east meets west, where the traditional and modern blend in harmony. Dubai is one of seven emirates that belong to the United Arab Emirates located in the Middle East.

      Some fast facts about Dubai, UAE

      • About 80 airlines land daily at the Dubai International Airport.
      • English is spoken quite fluently even though Arabic is the official language
      • Dubai has the largest free trade zone in the Middle East
      • The currency used is UAE Dirham which is pegged to the US Dollar
      • The time zone is GMT +4
      • Friday most businesses stay closed as it is the day of Friday prayers (Jumu'ah)
      • In 2016 Ramadan will take place in June

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