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Certificate In HR Policies And Procedures
شهادة في سياسات وإجراءات الموارد البشرية
Overcome Your Work Challenges Using Group Exercises And Case Studies
5 – 8 November 2017
Venue TBC, Dubai, UAE

Fundamental components of Human Resources Management are clear and effective HR Policies and Procedures (P&Ps) and detailed Terms and Conditions of employment (T&Cs). They protect the rights of the employer and employees see them as fair and reasonable. P&Ps and T&Cs are often taken for granted. Rather than make changes, HR generalists and professionals try to fit the ever changing needs of their employees into a structure of P&Ps that may not have been reviewed for many years. This course will touch on all areas of HR policies and procedures, including employee relations, employment contracts, HR manuals and employee communications.

تؤكد الشهادة في سياسات وإجراءات الموارد البشرية على قيمة المهارات والخبرات في تحقيق فهم مبسط لسياسات الموارد البشرية وإجراءاتها وتحديث دليلها.
اغتنموا هذه الفرصة لمعرفة كيفية تحقيق ,مع مدرائكم المباشرين وكيفية مناقشة الإحتياجات التنظيمية ومراجعة سياسات الموارد البشرية المتبعة وتعديلها وتحديثها.
سوف يرشدكم هذا البرنامج إلى كيفية تطوير وتنفيذ سياسات وإجراءات الموارد البشرية في شركاتكم وستتمكنون من التأكد من أن عقود العمل الخاصة بكم وكتيبات الموارد البشرية تلبي احتياجات شركاتكم فيما يتعلق بجذب الموظفين واستبقائهم وإشراكهم وتحفيزهم.

  • Introduction
  • Terms And Conditions Of Employment (T&Cs)
  • Human Resources Policies And Procedures (P&Ps)
  • Sensitive Critical Policy Areas
  • Employment Contracts
  • Policies And Procedures To Support Wider HR Strategies
  • Human Resources Manuals
  • Policies And Procedures For International Assignments
  • Psychological Contract Of Employment
  • شروط وأحكام العمل
  • سياسات وإجراءات الموارد البشرية
  • المجالات الحرجة في السياسة
  • عقود العمل
  • السياسات والإجراءات لدعم استراتيجيات الموارد البشرية
  • كتيبات الموارد البشرية
  • سياسات وإجراءات القيام بمهام دولية
  • الحالة النفسية عند إبرام عقد العمل
  • تحقيق التوازن بين العمل والحياة
  • تنفيذ سياسات وإجراءات الموارد البشرية
  • مراجعة دليل الموارد البشرية
Who Should Attend

This course is designed for everyone who requires either a generalist understanding or an in-depth knowledge of managing HR policies and procedures, and terms and conditions of employment. HR specialists and other HR professionals at all career levels working in the areas of HR policies and procedures, employee relations, employee communications and personnel administration will benefit from attending this course.

تم تصميم هذا البرنامج للموظفين الذين يحتاجون إلى فهم متعمق في إدارة سياسات وإجراءات الموارد البشرية وشروط وظروف العمل. سوف يحقق الخبراء من كافة المستويات في مجال سياسات وإجراءات الموارد البشرية وعلاقات الموظفين والإتصالات وإدارة شؤون الموظفين من حضور هذه الدورة.

Benefits Of Attending
  • Understand how HR policies and procedures fit into your organisation and how they affect employee relations
  • Increase business performance and employee effectiveness through clear, fair and reasonable HR policies and procedures which help retain and motivate staff
  • Align your terms and conditions of employment with your remuneration strategy and develop detailed employment contracts to improve employer branding and employee engagement
  • Discover practical steps for developing an effective channel of communication with all employees through your HR Policies and Procedures Manual
  • Develop the skills and expertise needed to produce clear and coherent policy and procedure documents
  • فهم كيفية ملاءمة سياسات وإجراءات الموارد البشرية لشركاتكم وكيفية تأثيرها على علاقات الموظفين.
  • زيادة أداء الموظفين وفعاليتهم من خلال سياسات وإجراءات واضحة وعادلة في مجال الموارد البشرية، الأمر الذي يساعد على تحفيزهم.
  • محاذاة شروط وأحكام العمل مع استراتيجية الأجور وتطوير عقود توظيف مفصلة لتحسين العلامات التجارية للشركة وتحسين مشاركة الموظفين.
In Association With

    The George Washington University (GWU)

    The George Washington University School of Business is dedicated to excellence in its teaching and research about management within the United States and internationally. The school has a 75-year history of preparing men and women for leadership in both the private and public sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the US and around the world. For further information on George Washington University School of Business, please visit their website www.sbpm.gwu.edu

    As Informa Middle East's academic partner, GW reviews a selected range Informa business and finance certificate courses and programmes. Delegates successfully completing these courses receive an Informa/GW Certificate of Completion. GW is also our academic partner for TwentyEighty formerly ESI) courses.

Course Director

    Robert Mosley
    Global Remuneration Expert and Consultant and CEO
    Lemon Pip Consulting Limited, UK

    Robert Mosley is widely recognised in many industries and many countries as one of the leading global experts on compensation and benefits, and is also a leading expert in the more general field of human resources and performance management. His main areas of expertise and specialism are in the fields of job analysis, job descriptions, job evaluation, grading schemes, pay structures, allowances, bonuses and incentives, industrial relations and collective agreements, e-HR systems, performance management, performance appraisals, and all issues on compensation and benefits globally, especially in the GCC and Asia having worked in these regions for over 30 years.

    Robert was born and educated in London. He became a member of the Chartered Institute of Personnel and Development, UK and holds an FCIPD qualification. He developed a detailed interest in C&B when he was employed by Hay Group as a Management Consultant in the UK and UAE from 1985-1990, during which time he became a recognised expert on HR issues in several industries, and did HR consulting work in over 20 countries, mainly in the areas of remuneration, and job evaluation and grading structures. He also developed a deep interest in the Middle East, and was the head of the Middle East practice with Hay Group in 1988-1990.

    He then joined Emirates Group and Emirates Airline in Dubai, worked for 13 years from 1990-2003, and was promoted to SVP Human Resources with over 22,000 employees in 60 countries. Robert kept a detailed hands-on role on remuneration policies globally, and on all general HR policies and procedures. During his time in Dubai he was a founding member of the DHRF (Dubai HR Forum), and was instrumental in establishing professional HR practices in the GCC.

    In 2003, Robert left Emirates Group to establish his own consulting business focusing on HR and C&B called Lemon Pip Consulting Limited, and over the past 12 years he has developed a very successful specialist consulting practice with over 400 clients. He has also completed a pair of twoyear interim roles as VP Human Resources at Qatar Airways in Doha (2003-2005) and VP Global Reward at Travelport-Galileo in the UK (2007-2009). In 2015, Robert became a "Certified Master Trainer" for CIPD specialising in training on all areas of remuneration and reward, and he also became a member of the "Global Reward Advisory Board" for CIPD in the UK. Robert is also currently a remuneration advisor to many Remuneration Committees (RemCo) in both the UK and GCC.

Venue and Accommodation

    Dubai, UAE

    Dubai, United Arab Emirates

    Dubai is a luxurious city destination offering a contrast of east meets west, where the traditional and modern blend in harmony. Dubai is one of seven emirates that belong to the United Arab Emirates located in the Middle East.

    Some fast facts about Dubai, UAE

    • About 80 airlines land daily at the Dubai International Airport.
    • English is spoken quite fluently even though Arabic is the official language
    • Dubai has the largest free trade zone in the Middle East
    • The currency used is UAE Dirham which is pegged to the US Dollar
    • The time zone is GMT +4
    • Friday most businesses stay closed as it is the day of Friday prayers (Jumu'ah)
    • In 2016 Ramadan will take place in June

Course Fees
Date Course Fee Before
27 August 2017
Course Fee Before
1 October 2017
Final Fee
5 – 8 November 2017
US$ 3,995 US$ 4,495 US$ 4,995
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an Informa/GW Certificate of Completion.


Book and pay full fee for two colleagues and the third attends for FREE

  • Not applicable in conjunction with corporate discounts
  • Payment to be settled before start of the course to avail the offer
  • This offer is not applicable on Early Bird Prices

For more information, email Andy Watts on a.watts@informa.com

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