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Certificate in Advanced Business Process Analysis,
Mapping and Modelling
شهادة في تحليل وتخطيط ونمذجة الأعمال
Performance, Transformation, Enterprise Management and Technology
15 – 19 April 2018
Conrad Hotel, Dubai, UAE
7 – 11 October 2018
Venue TBC, Dubai, UAE

The environment around us changes – at times, very fast. Implementing any system that cannot evolve to reflect the forces acting on our organisation is a sheer route to reaching mediocrity sooner than we expected it. Even through the course of implementing a new design model.

The beauty of considering BPM methodologies and the supporting tools and technology environments currently available cannot be overstated. This advanced-level course covers the business perspective for BPM and attempts to align this with the technology perspective to offer a merger between the two key roles. During the course there will be interactive discussions about key factors to consider when setting up the governance structure, and its importance, for project success. A number of participative and interactive workshops shall also be undertaken by delegates to put them into a situation based on real life process transformation scenarios.

This course is intended as a follow-up to the essential-level counterpart module. The advanced course takes on the continuation of the topics introduced during the essential level.

تستمر أنواع جديدة من العمليات والمسائل المتعلقة بها في الظهور بشكل متواصل مما يؤثر على معظم المشاريع ويجعل تنفيذها مهمة صعبة. يشكل فهم تحليل العمليات والتخطيط لها بداية لمشاريع التحسينات الأساسية أو لتحوّل الشركة بأكملها. إنها الدورة الثانية في هذا المجال وهي تتناول موضوع التقنيات المتقدمة.

  • Business Modelling And Enterprise Architecture
  • Transformation And Change Management
  • The Process Enterprise And Performance Measurement
  • Enterprise Process Management And Waste Minimisation
  • Technology Support And Capability
  • الاتجاهات الحالية في عملية تخطيط الأعمال  (BPM)
  • نماذج وعمليات الشركة
  • مواءمة العمليات مع الأعمال
  • التدفقات التحليلية
  • إدارة العمليات لسيرورة العمل
  • تدفقات E وتقنياتها
  • دمج التدفقات
  • تحليل العمليات وتحسين الاستراتيجيات
  • فعالية دورة العمليات  (PCE)
  • تحليل قيمة الأعمال
  • إدارة العمليات ومركز التميز في العمليات
Who Should Attend

Anyone who is responsible for how an organisation gets things done will benefit from attending this course. Some job titles include:

  • Business Process Analyst
  • Business Process Engineer
  • Business Process Designer
  • Business Process Architect
  • Business Process Manager
  • Business Process Consultant
  • Business Process Owner
  • Business Analyst
  • Business Systems Analyst
  • Manager or Director of Business Performance Improvement
  • Manager or Director of Business Process Innovation
  • Process Owner
  • Process Officer
  • Quality Assurance Analyst and Manager
  • Enterprise Architect
  • Business Planner

تم تصميم هذه الدورة خصيصًا لفرق ومخططي ومحللي الأعمال، كما سيستفيد منها المشاركون في تحسين الجودة والعمليات. ينبغي على المشاركين في هذه الدورة أن يتمتعوا بخبرة عملية أساسية في مجال التخطيط للعمليات.

Benefits Of Attending
  • Understand the latest business process management approaches and how these are relevant to the modern enterprise
  • Appreciate the importance of evolutionary enterprise organisation and supporting management structures
  • Review the importance of fact-based performance management through metrics applied within Business Process Management (BPM) tool environments
  • Expose yourself to the next step beyond continuous improvement: sustainable process transformation
  • Instill a supporting change management culture using BPM methodologies
  • Familiarise yourself with the types and variety of evolving technology tools to manage your organisation's processes
  • القيام بتحسينات كبيرة ومستدامة للعمليات والأداء من خلال دمج العمليات والمنطق وقيادة مبادرات إدارة العمليات من أجل أن تعكس قيمة أعلى للأعمال
  • التفوق على المنافسين من خلال تسريع وتيرة تحسين الإنتاجية
  • البقاء في الطليعة من خلال استكشاف التكنولوجيا الناشئة لتطبيق تدفق العمليات
Course Director

    Ing. Joseph Micallef

    Ing. Joseph Micallef is COO at BEAT, an organisation that supports clients in optimising performance through strategic and operational reviews, whilst priding itself on its strong implementation expertise in Business Process Transformation, Change Management, Project Management and Project Commercialisation Solutions, in the public and private sectors, both in its base location Malta, and overseas. Joseph is an engineer by profession, with a particular penchant for guiding organisations along the road leading to operational effectiveness, value-adding activities, and customer-centric, high-quality performance through business excellence processes.

    His career, originating in manufacturing, involved his engagement along a very broad spectrum of industrial processes, which later expanded to encompass the services sectors. Within the manufacturing industry, Joe has occupied various senior management roles in Research and Development, Quality Management and Health and Safety. His corporate career developed primarily through the medical devices industry, and later within the high-tech electronics industry. Since 1999 he diverged his attention to consultancy, later co-founding BEAT.

    A regular speaker and facilitator at various conferences, workshops and seminars in Europe and the Middle East, Joseph is a member of several engineering institutions such as the Chamber of Engineers (Malta), The Institute of Engineering and Technology (UK), the European Federation of National Engineering Institutions (FEANI), a registered Chartered Engineer through the Engineering Council in the UK, and served as an active board member on the Malta Engineering Board between 2012 and 2016.

Venue and Accommodation

    Conrad Hotel, Dubai

    Dubai, United Arab Emirates

    Conrad Hotel, Dubai, UAE

    Located conveniently in the hub of Dubai's commercial centre on Sheikh Zayed Road, Conrad Dubai is a stylish city haven within close proximity to Dubai's international financial and convention centre, one of the world's fastest growing airports, as well as world-class shopping destinations.

    • Impressive 54-story hotel
    • 555 luxury rooms and suites
    • Restaurant & Bar collection of 3 contemporary venues
    • One of the largest meeting spaces in the city, with a total area of 4,400 sqm
    • 5,500 sqm outdoor urban pool oasis
    • Fully equipped spa of 2,000 sqm
    • Full valet parking and automated car park with 1,056 parking spaces
    • Most convenient access to the World Trade Centre

    Conrad Dubai
    Sheikh Zayed Road
    P.O. Box 115143 Dubai
    Dubai, United Arab Emirates

    Tel +971 (4) 444 7444
    Fax +971 (4) 444 7445



    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517
    E: hospitality@informa.com


    Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

Course Fees
Date Course Fee Before
4 February 2018
Course Fee Before
11 March 2018
Final Fee
15 – 19 April 2018
US$ 4,495 US$ 4,995 US$ 5,495
Date Course Fee Before
29 July 2018
Course Fee Before
2 September 2018
Final Fee
7 – 11 October 2018
US$ 4,495 US$ 4,995 US$ 5,495
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and pass the course examination will receive an Informa Certificate of Completion.

Pricing excludes 5% VAT, where applicable


Book and pay full fee for two colleagues and the third attends for FREE

  • Not applicable in conjunction with corporate discounts
  • Payment to be settled before start of the course to avail the offer
  • This offer is not applicable on Early Bird Prices

For more information, email Andy Watts on a.watts@informa.com

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