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Certificate in Administrative Management
شهادة في التنظيم الإداري
Gain the practical knowledge and tools to develop administrative skills at both personal and organisational levels
17 – 20 December 2017
Sheraton Hotel, Mall of the Emirates, Dubai, UAE
5 – 8 March 2018
Conrad Hotel, Dubai, UAE
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Overview

The science of Administrative Management (AM) provides a powerful tool with which to understand organisations and to create effective environments to process information.

This practical, interactive course is designed to increase your understanding of the role of the professional Administrator in your organisation. You will examine, through theory and practical examples, the different structures that organisations adopt and how these affect the systems, procedures, culture and the people who work in organisations. Using group workshops and activities you will exchange knowledge with other delegates and your Course Leader to improve your understanding of your role as a professional Administrator in support of your organisation's aims and objectives.

Having laid the foundations in Days One and Two, Days Three and Four consider methods to improve administrative practice at both personal and organisational level.

This course is designed to ensure that what you learn may be applied immediately in the workplace, as well as form the basis for longer term strategies.

تم تصميم هذه الدورة العملية بهدف زيادة فهم المشاركين لدور المسؤول المحترف في الشركات. سوف يدرس المشاركون في هذا البرنامج، الهياكل المختلفة التي تعتمدها الشركات وتأثير كل منها على الإجراءات والثقافة والموظفين.

Content
  • Understanding Your Organisation
  • Managing In Administrative Environments
  • Leadership In Organisations
  • Key Management Theories And How These Have Shaped The Modern Organisation
  • Systems View Of The Organisation
  • Working With People
  • Dealing With Change
  • Working In Teams
  • Information In The Organisation
  • Communication And The Administrative Professional
  • Improving Administrative Practice
  • Professionalism And The Administrative Professional
  • Knowledge Management In The Organisation
  • Creativity And Innovation
  • Time Management For The Professional
  • داخل الشركات
    • فهم الشركة
    • إدارة الشركة
    • لمحة عن أنظمة الشركة
  • العمل مع الآخرين
    • العمل والوظائف والأفراد
    • التعامل مع التغيير
    • العمل ضمن الفرق
  • الممارسة الإدارية
    • إدارة موارد المعلومات
    • التكنولوجيا في الإدارة
    • تحسين الممارسة الإدارية
Who Should Attend

This course is suitable for anyone with an administrative role in an organisation, or responsible for the processing of information. It is also highly recommended for those with – or wishing to achieve – higher management and board responsibilities in developing strategies to achieve organisational success through application of Administrative Management techniques:

  • Administrators
  • Administrative Assistants
  • Senior Assistant Co-ordinators
  • Office Managers and Supervisors
  • Office Administrators
  • Personal Assistants
  • Executive Secretaries
  • Executive Assistants
  • Management Secretaries
  • Department Co-ordinators
  • HR and Finance professionals

هذا البرنامج مناسب لأي شخص يستعد للعمل في مجال إدارة الأعمال بما في ذلك:

  • المساعدين الإداريين
  • مدراء ومشرفي المكاتب
  • المسؤولين عن المكاتب
  • المساعدين الشخصيين
  • كبار المنسقين المساعدين
  • أمناء السر الإداريين
  • أمناء السر التنفيذيين
  • المساعدين التنفيذيين
  • منسقي الأقسام
Benefits Of Attending
  • Develop your ability to read and understand organisations, and apply fundamental Administrative Management techniques to improve strategic capabilities
  • Learn how to influence those around you through understanding motivation, teams and people, and improve your own self-development, time-management, and delegation skills in the workplace
  • Reflect on your own administrative practices and contribute to improving the performance of systems and resources using powerful development frameworks to improve the quality and communication of administrative information
  • Maximise your own personal development, and equip yourself for promotion and further study options
  • تطوير وتطبيق مهارات جديدة ومحسنة في الإدارة الذاتية وإدارة الوقت واسترجاع المعلومات وتقييمها والتواصل كتابة واستخدام نظم تكنولوجيا المعلومات والبرمجيات القياسية.
  • استعراض ومراجعة الممارسات الإدارية الخاصة بشركاتكم والمساهمة في تحسين أداء الأنظمة والموارد داخل الشركة وفهم متطلبات دوركم في دعم الإدارة.
  • العمل على زيادة تطوير وتجهيز أنفسكم بالمؤهلات المهنية من خلال استكمال شهادة IAM في إدارة الأعمال.
Course Director

    Mark Northway
    Independent Training Consultant

    He is Director and Courses Co-ordinator for Deltic Training, a provider of accredited qualifications, delivering strategic administration and business management courses, from UK Level-3 through to Level-5 on a worldwide basis. He is a former Director and Trustee of the Institute of Administrative Management (IAM), a Chief Examiner of the IAM, and a Prince's Trust Award winner for his role in business mentoring in the UK.

    Mark has considerable experience in planning and managing the delivery of the Centre for Administrative Management Studies (CAMS) professional qualifications at Certificate, Diploma and Advanced Diploma level, and holds a Bachelor of Arts in Administrative Management from the University of Lincoln.

    His areas of specialisation are in administrative systems and processes, change management, and financial control, with practical knowledge gained in the manufacturing and service sectors.



Venue and Accommodation

    Sheraton Hotel, Mall of the Emirates, Dubai, UAE

    Dubai


    Sheraton Hotel, Mall of the Emirates

    Directly connected to the world-renowned Mall of the Emirates, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. It is also within walking distance, interconnected to the Mall of the Emirates Metro Station.

    The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. During your stay, the mall offers many leisurely activities at Ski Dubai, DUCTAC, VOX Cinemas and Magic Planet.


    Sheraton Hotel, Mall of the Emirates
    Sheikh Zayed Road, al Barsha 1, Mall of the Emirates
    Dubai, United Arab Emirates

    Tel +971 4 3772000

    http://www.sheratondubaimalloftheemirates.com/

    Accommodation

    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517
    E: hospitality@informa.com


    VISAS

    Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

    Conrad Hotel, Dubai

    Dubai, United Arab Emirates


    Conrad Hotel, Dubai, UAE

    Located conveniently in the hub of Dubai's commercial centre on Sheikh Zayed Road, Conrad Dubai is a stylish city haven within close proximity to Dubai's international financial and convention centre, one of the world's fastest growing airports, as well as world-class shopping destinations.

    • Impressive 54-story hotel
    • 555 luxury rooms and suites
    • Restaurant & Bar collection of 3 contemporary venues
    • One of the largest meeting spaces in the city, with a total area of 4,400 sqm
    • 5,500 sqm outdoor urban pool oasis
    • Fully equipped spa of 2,000 sqm
    • Full valet parking and automated car park with 1,056 parking spaces
    • Most convenient access to the World Trade Centre

    Conrad Dubai
    Sheikh Zayed Road
    P.O. Box 115143 Dubai
    Dubai, United Arab Emirates

    Tel +971 (4) 444 7444
    Fax +971 (4) 444 7445

    http://conraddubai.com/

    Accommodation

    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517
    E: hospitality@informa.com


    VISAS

    Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.


Course Fees
Date Course Fee Before
8 October 2017
Course Fee Before
12 November 2017
Final Fee
17 – 20 December 2017
(BC6923)
US$ 3,995 US$ 4,495 US$ 4,995
Date Course Fee Before
25 December 2017
Course Fee Before
29 January 2018
Final Fee
5 – 8 March 2018
(BC7019)
US$ 3,995 US$ 4,495 US$ 4,995

Course fee includes documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the assessment will receive a Certificate of Completion from Informa.


Pricing excludes 5% VAT, where applicable

*

Book and pay full fee for two colleagues and the third attends for FREE

  • Not applicable in conjunction with corporate discounts
  • Payment to be settled before start of the course to avail the offer
  • This offer is not applicable on Early Bird Prices

For more information, email Andy Watts on a.watts@informa.com

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