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Certificate In HR Skills I & II
شهادة في مهارات الموارد البشرية (المرحلة الأولى)
A comprehensive guide to update and extend your knowledge in the basics of HR Management and HR Development
Certificate In HR Skills II: 29 October – 2 November 2017
Sheraton Hotel, Mall of the Emirates, Dubai, UAE
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"Charles is qualified and could encompass broad subjects and topics. The information was comprehensive and repeated when needed to assist the understanding. The training was very interactive with presentations, exercises, visuals and encouraged proactiveness."

Lina Habib
Manager SCM/Administration
Sysmex Middle East FZ, UAE

"Charles was not only very knowledgeable but also gave lots of support for those of us that had different level of understanding and speed of learning."

Anuradha Kanniah
Emirates Airlines, UAE

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The programme will move in a supportive learning atmosphere by looking at HR needs in various organisations as well as how to audit and evaluate HR, with an additional focus on strategic issues. You will examine the most up-to-date HR concepts which will help you to improve your performance, at the same time enabling you to offer advice to managers regarding HR operations.

The programme will progress in steady steps, covering the technical areas of HR as well as some personal management and supervisory training. You will leave this course fully equipped to excel in your role as a 21st century HR practitioner.

سوف يدرس المشتركون من خلال البيئة التعليمية الداعمة لهذه الدورة احتياجات الموارد البشرية في مختلف الشركات وكيفية تدقيق وتقييم الموارد البشرية والتركيز على القضايا الإستراتيجية.
سوف يتعرف المشتركون إلى أحدث مفاهيم الموارد البشرية التي ستساعدكم على تحسين أدائكم وعلى تقديم المشورة للمدراء بشأن عمليات الموارد البشرية.

سوف تتقدمون خلال هذه الدورة بخطوات ثابتة نحو تغطية المجالات التقنية في الموارد البشرية فضلًا عن الإدارة الشخصية والتدريب الإشرافي. سوف تغادرون مجهزين تجهيزًا كاملًا للتفوق في أدواركم كخبراء القرن الواحد والعشرين في مجال الموارد البشرية.

Course Content

Course I: Certicate in HR Skills I

  • Human Resources Today
  • HR's Role
  • Leadership In HR
  • Motivation
  • Competencies
  • Problem Solving
  • Reward
  • Improving Communications – Staff As Customers Of HR
  • Audit Of HR
  • Recruitment And Placement

Course II: Certicate in HR Skills II

  • Policies And Procedures
  • Training And Development
  • Performance Management
  • Pay And Reward

الدورة I: شهادة في مهارات الموارد البشرية I

  • الموارد البشرية اليوم
  • دور الموارد البشرية
  • القيادة في الموارد البشرية
  • التحفيذ
  • الكفاءات
  • حل المشاكل
  • المكافآت
  • تحسين الإتصال – الموظفين باعتبارهم عملاء الموارد البشرية
  • تدقيق الموارد البشرية
  • التوظيف والتعيين

الدورة II: شهادة في مهارات الموارد البشرية II

  • السياسات والإجراءات
  • التدريب والتطوير
  • إدارة الأداء
  • الرواتب والمكافآت
Who Should Attend

This programme has been specifically designed to provide a background in Human Resource Management (HRM) for newly appointed HR practitioners from all industries, as well as those wishing to extend and update their knowledge in the basics of HRM and Human Resource Development (HRD).

تم تصميم هذه الدورة لتوفير خلفية في إدارة الموارد البشرية للممارسين الذين تم تعيينهم حديثًا في هذا المجال، فضلًا عن أولئك الذين يرغبون في توسيع وتحديث معارفهم في أساسيات وتطوير إدارة الموارد البشرية.

Benefits Of Attending
  1. Establish a thorough understanding of Human Resource Management (HRM) and its impact on your organisation
  2. Learn how to develop and adopt effective policies and procedures into your organisation
  3. Discover the importance of training and development and its impact on your organisation's bottom line
  4. Examine performance management and its links with improving organisational performance
  5. Participate in practical exercises to apply your learning
  • تأسيس فهمًا شاملًا لإدارة الموارد البشرية وتأثيره على الشركة
  • فهم وتطوير وتبني سياسات وإجراءات في الشركة
  • اكتشاف أهمية التدريب والتطوير وتأثيرها على نتائج الشركة
  • دراسة إدارة الأداء وصلتها بتحسين أداء الشركة
  • المشاركة في تمارين عملية لتطبيق محتويات الدورة

    Charles Wilson
    The Consultancy, UK

    Charles Wilson enjoys a successful international HR career. He has extensive experience in the Gulf region. Having watched the area develop, Charles has played a leading role in national development schemes in Oman, the UAE and Kuwait. His major professional interests in the Gulf region lie in the areas of development of Nationals, management education and crosscultural management. His current research is centred on Employee Relations in the Gulf Region and international HRD, with an emphasis on performance management.

    Charles lives on the Isle of Man in the British Isles from where he operates his company, "The Consultancy". His work with Informa ME in the Gulf Region began 20 years ago. He has led many courses and presented and chaired conferences throughout the region.

    Charles is a graduate of the Royal Military Academy Sandhurst, holds Fellowships of the Chartered Institute of Personnel and Development, and the Chartered Institute of Logistics and Transport. Charles is also a Commissioner for the Isle of Man Government Service.

    Sheraton Hotel, Mall of the Emirates, Dubai, UAE


    Sheraton Hotel, Mall of the Emirates

    Directly connected to the world-renowned Mall of the Emirates, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. It is also within walking distance, interconnected to the Mall of the Emirates Metro Station.

    The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. During your stay, the mall offers many leisurely activities at Ski Dubai, DUCTAC, VOX Cinemas and Magic Planet.

    Sheraton Hotel, Mall of the Emirates
    Sheikh Zayed Road, al Barsha 1, Mall of the Emirates
    Dubai, United Arab Emirates

    Tel +971 4 3772000



    Special delegate rates have been negotiated at selected hotels and we highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for required assistance on:

    T:+971-4-407 2693
    F:+971-4-407 2517
    E: hospitality@informa.com


    Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

Certificate In HR Skills II Course Fee Before Final Fee
29 Oct - 2 Nov 2017
20 August 2017
24 September 2017
US$ 4,495
US$ 4,995
US$ 5,495

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions and successfully complete the course assessment will receive an Informa Certificate of Completion.

Pricing excludes 5% VAT, where applicable


Book and pay full fee for two colleagues and the third attends for FREE

  • Not applicable in conjunction with corporate discounts
  • Payment to be settled before start of the course to avail the offer
  • This offer is not applicable on Early Bird Prices

For more information, email Andy Watts on a.watts@informa.com

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